Status pages for large companies are social, political and legal tools, and not technical indicators. It has always been this way, and likely always will unless some laws were passed.
They're fucking useful tools of curbing shitty but not yet illegal behavior that is at BEST a dishonest attempt to avoid contractual accountability.
Yes, a fucking law. Maybe a whole set of them!
“The future is here it’s just not evenly distributed”, and that applies inside companies too.
Hard to actually judge without being in the room and knowing the team that owns the incident. And as other said, it’s pretty common IME to have a root cause but slow roll communication of it until remediation has more confidence.
It's very easy to hold any service provider responsible for their own words and deeds that no one else demanded nor commanded (selling themselves to MS, moving onto Azure, copilot stuffed into everything, the architectural garbage that is gh actions). It's very easy to judge when most of their difficulties are self-inflicted.
You excuse and understand the exception, not the norm.
It's just really weak "AI bad" snark.
It's clear that updating the status page as quickly as possible isn't even something github cares about.