Most of it actually took about five years, as the manufacturing side of it was outsourced to China and the computer side to India. I was there. Management told us it was "because of 9/11." R.R. Donnelley was one of the world's largest manufacturing companies, a Fortune 50 company -- became a penny stock in a decade or so.

The technologies GP mentions didn't end commercial print -- they were all heavily in use _by_ commercial print.