Re:The LLM Critics Are Right. I Use LLMs Anyway
by Hugsbox on Friday July 17, 2026 @07:46AM
(#48946150)
I don't know how they're measuring productivity for customer support, but it certainly isn't in terms of customer satisfaction. People have never been happy with chatbots when they're trying to reach a human.
Re:The LLM Critics Are Right. I Use LLMs Anyway
by sethammons on Friday July 17, 2026 @08:42AM
(#48946696)
We are getting ai responses from cloud providers. From both aws and google, my teams have received obviously ai generated and non-applicable advice.
The latest was that we need to write in object pooling in their client code, an option that doesn't exist yet in _their_ client code. Like, yo, that is a you-problem on performance bottlenecks; we expect you to provide solutions.
But instead of productivity, I'm much more interested in using it to improve quality. You've got a tireless reviewer who is always ready to review your code and catch any gaps.