Ask HN: Rant, Am I bad or is this a company with a poor tech culture?

Re:Ask HN: Rant, Am I bad or is this a company with a poor t... by moomoo11 on Friday May 01, 2026 @09:14PM (#47982319)

Is 10 years still a startup? Serious question, not trying to troll.

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Re:Ask HN: Rant, Am I bad or is this a company with a poor t... by paulcole on Saturday May 02, 2026 @12:20AM (#47983265)

This made me lol as well. I think that’s just a business.

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Re:Ask HN: Rant, Am I bad or is this a company with a poor t... by john_saptra on Saturday May 02, 2026 @02:10AM (#47983778)

Building deep-tech (say, new kind of radio link) involves years of R&D, specialized manufacturing, and long regulatory or testing cycles. It's uncommon in app business though.

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Re:Ask HN: Rant, Am I bad or is this a company with a poor t... by apatheticonion on Sunday May 03, 2026 @07:51PM (#48002882)

They describe themselves as an "established startup" lol. It's just an industry-tailored CRM so it's a form-heavy application, nothing about it is ground breaking.

IMO if you're profitable and have been around longer than a decade, you're no longer shipping features for survival and should have bandwidth allocated to improve the product reliability and performance.

No observability/monitoring, no automated testing, no CI/CD, a 30 second - 5 minute login time, and a 20mb JavaScript bundle is a pretty poor customer and developer experience.

I spoke to the head of sales / product to understand customer retention and the factors on failed sales - it looks like our customer retention is unaffected by a slow or unreliable the product.

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