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Re:The perfect email by GlennFarrant on Tuesday November 06, 2012 @10:13PM (#4751965)
Original email writer here. I generally agree with the comments about how it could have been improved. In hindsight, it was probably too wordy. My impression is that David processes emails more "deeply" than the average person, so I think he could handle the wordiness. Others would probably trash it more quickly. I did get a very thoughtful response from David which actually helped us immensely. As a result of taking the path he suggested we've now got a great business going, and the main problem is hanging on to the rocketship it has become. Obviously, a high-class problem to have.

It took me a couple of hours to write the email. Definitely time well spent.

Re:The perfect email by eta_carinae on Wednesday November 07, 2012 @12:01AM (#4752201)
> It took me a couple of hours to write the email.

It always takes longer to write short emails, which is why so few people do it.

Re:The perfect email by PakG1 on Wednesday November 07, 2012 @05:42AM (#4752965)
I tried to explain this just yesterday to a colleague who complains about my long emails. He said this obviously demonstrated I had no logic in my brain. It was an annoying day.
Re:The perfect email by Swizec on Wednesday November 07, 2012 @04:58AM (#4752863)
Writing a short email is easy. All it takes is actually knowing what you're trying to say.
Re:The perfect email by rrrene on Wednesday November 07, 2012 @07:15AM (#4753113)
IMHO, this is simply not true.

Practice makes perfect. Writing short, concise pieces of text that express your thoughts in an easily digestable is really hard, a challenge of its own (despite what you want to say) - it's like a form of "professional" art, that few master.

Re:The perfect email by epaga on Wednesday November 07, 2012 @05:50AM (#4752978)
Do you happen to recall what the subject line was? Seems like an important detail that has a big impact on first impression.
Re:The perfect email by GlennFarrant on Wednesday November 07, 2012 @06:10AM (#4753007)
The subject line was: "Real time location and status startup struggling with the Infrastructure vs Application decision"

Also, on reviewing the email, there was some formatting which may have helped the readability and draw attention to the central question. There was a fair amount of whitespace between the paragraphs and the main question was center-aligned and in bold.

Re:The perfect email by ilija139 on Wednesday November 07, 2012 @08:11AM (#4753238)
Completely out of context, but I have visited your website http://www.criticalarc.com/ and I was very surprised to see this pixelate image on the home page http://www.criticalarc.com/_content/index/slider/2.jpg.
Re:The perfect email by GlennFarrant on Wednesday November 07, 2012 @02:55PM (#4754885)
Thanks. We'll sort it out.
Re:The perfect email by asmosoinio on Wednesday November 07, 2012 @08:05AM (#4753233)
Sounds almost gimmicky, which it probably is not: Would you mind providing a screenshot of the email?
Re:The perfect email by namank on Wednesday November 07, 2012 @11:45AM (#4754004)
Not gimmicky, it's empathizing with the end user.
Re:The perfect email by namank on Tuesday November 06, 2012 @11:48PM (#4752168)
It took me a couple of hours to write the email

This seems weird when someone else says it...but I relate!

To a job well done!

Re:The perfect email by DanielRibeiro on Wednesday November 07, 2012 @01:38AM (#4752494)
Well done! I felt it used a lot of the points from this article on how to cold email people: http://www.ashmaurya.com/2012/08/cold-emailing/