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Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by codegeek on Monday March 23, 2026 @02:30PM (#47493339)
This is such an important point. My plumber that we always call is extremely busy and usually doesn't have availability for at least a week. He is a one man shop and prefers it that way. You call his phone, leave a voicemail and he calls you back whenever he is able to. I asked him if he wants to get more business by automating his incoming calls and he said "not really, I am already very busy and have enough business. I don't need these tools".

So we cannot always assume that the business owner (especially the solo mom and pops) wants more business. Good ones are already very busy.

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by ryandrake on Monday March 23, 2026 @03:01PM (#47493708)
This seems to be true with every trade shop in my area. HVAC, plumbing, electrical, landscaping, appliance repair, and so on: Nobody picks up the phone, and when you do get someone, they don't seem to be very interested in your job unless it sounds like big money to them. Everyone already apparently has as much work as they want, and if you're a small fish you're out of luck.
Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by encom on Monday March 23, 2026 @03:32PM (#47494074)
Electrician here. I had zero unemployment time between my current job and the last. Sent ~5 applications, had two interviews. Current employer called me in the afternoon offering me a job, after interviewing the same morning.

Y'all are in the wrong business :D

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by shimman on Monday March 23, 2026 @05:49PM (#47495587)
Median electrician in the USA makes ~$60k:

https://www.bls.gov/ooh/construction-and-extraction/electric...

Median software devs make over double that, ~$130k:

https://www.bls.gov/ooh/computer-and-information-technology/...

The only way to make good money in the trades is to own a business, something not everyone can do (let alone be successful at).

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by ryandrake on Monday March 23, 2026 @06:37PM (#47496088)
Yea.. When people say "you can make great money in the trades" what they usually mean is that you can make great money by owning a trade business and/or hiring tradesmen. Which is kind of different than being a tradesman.
Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by 6510 on Monday March 23, 2026 @10:10PM (#47497866)
True but electricians have a real system without bullshit, we wire something up and it just works, it keeps working too! You press the button, the light goes on, you press it again and it goes off! Except from audio all of the automatons come with the right plugs.

You would think after 50 years software devs build something similar but besides the <input type="submit"> button absolutely nothing works like that. Switching on the lights by clicking on a button using the mouse would already be a serious enterprise level undertaking. Then when you think you are done someone in Russia and someone in China are also able to control your lights.

There are no labels on our buttons, the dimensions are in exact mm. If you ask a software dev they will tell you mm have something to do with printing. On a screen a button can have any size, no one knows really how big it turns out regardless which of the 50 different units you use. pt rm rem px % vw etc etc

Sounds pretty unscientific? Can you at least tell me when it is finished and how much it will cost? Did I say something wrong?

Long story short, 130k isn't enough.

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by encom on Tuesday March 24, 2026 @04:18PM (#47508537)
Danish electrician average is ~80k. Danish software developer is ~100k, but with much higher variance.

However there's also quite a lot of difference in training between Danish and American electricians. I specialised in telecom - part of my curriculum was configuring Cisco routers. The subject of my oral exam was TCP/IP. I love the variety. Yesterday I was chasing down a rogue DHCP server on a network. Today I was mounting a drainage pump controller.

But as they say, do what makes you happy. I would rather be happy at 60k than miserable at 130k.

  <img src="woodyharrelsonwipingtearswithmoney.gif">
Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by cucumber3732842 on Tuesday March 24, 2026 @09:25AM (#47502246)
There's this giant no-man's land of more work for less profit they have to cross between "reliably profitable business run by its founders" to "reliably profitable business with a half a dozen or more employees". A helper you can keep tabs on but can work without often pencils out. A crew of 2, 3, 4, that's often less profitable per hour of the owner's labor (with a way higher labor minimum) than just working yourself or with a helper. Only when you have things humming along do you actually make more money than if you were working on those task yourself.

You almost certainly have to take out huge loans against the business to get across that gulf (your employees need those capital investments that you use to do your work). When you consider the long term outlook and the age of most business owners making such a decision it's no surprise that many choose to simply stay small rather than take on a huge amount of work and stress to maybe make more money years in the future.

Basically there's a ton of work for no reward between "I own my job" and "I own a business"

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by chucksmash on Monday March 23, 2026 @02:46PM (#47493528)
That's wild. Plumbing especially seems like a field where if you need a plumber you need them right now, not a week from now.

I guess as a plumber having enough of the type of jobs that can wait a week that you can turn away the urgent calls might be one of those feature-not-a-bug type situations.

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by dylan604 on Monday March 23, 2026 @03:47PM (#47494249)
It depends. If you need a faucet changed out with this new fancy one, or if you want to replace a toilet with a new one using less GPF, or any other kind of update/remodel.

Not every job a plumber does is an emergency situation. I used a plumber to help me setup a backyard project to set up a portable propane tankless gas water heater. I took a look at buying at the parts and pieces I would need, but they needed special tools that would only be used once if I were to buy them. Instead, I had the plumber do it for me with all of the necessary parts/pieces on the truck plus the tools to do it. It cost me less than it would have to buy everything. Now, I just need a cold water feed, and I have a portable hot/cold running system.

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by codegeek on Monday March 23, 2026 @05:26PM (#47495330)
Exactly. For example, we replaced a couple of toilets and wasn't that urgent. So we called him and he gave us an appointment after a week.
Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by tren_hard on Monday March 23, 2026 @02:55PM (#47493638)
You can break it down by, new construction, planned renovations/improvements, and emergency repairs.

Not everyone works all three or wants to do more than one of these groups. There’s different levels of demand, pay, competition at each.

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by aziaziazi on Monday March 23, 2026 @03:37PM (#47494123)
> you need them right now

You can shut the entire network off, shower/poop at neighbours places or work, laundry at the local self-laundry shop and brush you teeth with a bootle of water. Inconvenient sure, but it would as much problematic to be denied electricity for a long time: lights off, fridge off, no heating, boiler off… there’s alternatives but the usual way for us is to share a long electric cord by an open window… so obligatory work-and-stay-at-home if you’re lucky to have an appropriate activity.

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by b112 on Monday March 23, 2026 @04:13PM (#47494489)
Emerg. solution.

Get a 5 gallon bucket with lid. Put garbage bag inside. Put toilet seat from broken toilet on it.

Use it, remove refuse if needed, put lid on.

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by aziaziazi on Monday March 23, 2026 @04:20PM (#47494575)
I love it! My main (and only) device is a dry toilet so a plastic bag shortage would be a bigger problem. I guess we’ll emerge with origami.

https://www.kildwick.com/en/fancyloo-divert

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by jermaustin1 on Monday March 23, 2026 @04:41PM (#47494803)
Now that is an expensive poop bucket!

I love the design of it though, I'd never even though about diverting flow toilets, but this design is so simple and elegant.

Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by aziaziazi on Monday March 23, 2026 @04:57PM (#47495006)
My after-thought odour diversion isn’t that simple and elegant though. I recommend the fan-included (cheaper) kit : https://www.kildwick.com/en/easyloo-diy-kit-fan-12v
Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by tayo42 on Monday March 23, 2026 @02:55PM (#47493634)
There's emergency plumber companies out there you could call
Re:I Built an AI Receptionist for a Luxury Mechanic Shop – P... by clawfund on Tuesday March 24, 2026 @06:30PM (#47510442)
Your plumber story is exactly what trips up most vertical AI pitches I see. The founder assumes every missed call is lost revenue, but for capacity-constrained shops, a missed call is just triage they did not have to do. Curious if anyone has seen an AI receptionist actually grow a shop's revenue vs just adding a layer on top of an already-full queue.