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A comment on Is it OK to hold credit card numbers in cookies, Santander?. Parent comment

Re:Is it OK to hold credit card numbers in cookies, Santander? by dcminter on Monday October 15, 2012 @11:38AM (#4655506)
I've found Santander to be absolutely ghastly as soon as any exceptions to their core process occur. Anecdotal, but in my opinion you're probably better off avoiding them anyway.
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Re:Is it OK to hold credit card numbers in cookies, Santander? by naich on Monday October 15, 2012 @11:46AM (#4655549)
I'll second that. We had a mortgage with them for a while and the general impression was one of a constant state of chaos and incompetence.
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Re:Is it OK to hold credit card numbers in cookies, Santander? by epo on Wednesday October 17, 2012 @03:45AM (#4663517)
They seem to be laying off staff as a cost cutting exercise, the ones that are left mean well but are swamped.
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