Re:Longtime Mozilla Support Japanese Community Shuts Down ov...
by yreg on Thursday November 06, 2025 @06:19AM
(#45833964)
But they might not be sorry.
Being sorry about how the bot works implies an intention to change/remove it.
Re:Longtime Mozilla Support Japanese Community Shuts Down ov...
by skylurk on Thursday November 06, 2025 @06:33AM
(#45834092)
Yep, it's pretty clear they are not that sorry, from the tone. They just want to smooth things over. No ACK of making a mistake or changing anything.
Re:Longtime Mozilla Support Japanese Community Shuts Down ov...
by musicale on Friday November 07, 2025 @12:28AM
(#45843777)
"I'm sorry for how you feel about this" (we won't admit that we harmed you with our bad behavior, and it's probably your fault for feeling pain.)
"your struggles" (it's your fault that you were harmed by our bad behavior.)
"Hop on a call" (we are the boss, you aren't, and your concerns are trivial.)
Nope. Start by apologizing for the impact of what YOU did. Contributor of 20y just quit and provide a clear list of what is wrong. "your feelings" and "your struggles" is not respectful.
You should be sorry that YOU pushed changes on them in a way that impacted badly their work and made them quit. Thank them for the feedback and try to open a discussion on finding a positive outcome.