I’m not the OP but for me, with my mid-2015, I had the battery replaced once. This was used almost every work day until 2023. My M2 Pro MBP I then bought, never so far (as you would expect for its age) and it still feels brand new.

That's 8 years of being used daily and the only thing you had to replace was the battery. That seems like a super reliable machine.

In the 15 years I've known her, my wife has needed to repair each of her 3 MacBooks at least once (One of them twice).

In the same time, I've had to repair one Gigabyte laptop. The second Gigabyte that needed repair, I trashed and just stopped buying Gigabyte.

That's the problem with Apple. They're build quality isn't that great, but you don't have an alternative.

Were they they the butterfly era crappy Macbooks?

Yeah, but that's the reality distortion field. It's true for many luxury brands where people just won't accept any criticism of the uber expensive products they bought because it makes them feel bad.

I have been buying Apple hardware since the early 2000s (the first thing I own was a 1.5 Gen iPod) and there is almost no product that didn't get an issue. Very often developing early in life because of bad design/engineering. I think the most reliables have been iPhones but that's only if you don't count annoying battery swap and other minor repairs that came for aging (like port replacement).

But they look good and make people feel good, so they get bought.

That's definitely the problem with Apple, if you could run macOS on any machine, they would lose market extremely fast.

Funnily enough, I had to get my M1 Pro repaired on day 1 of receiving. It had a defect in the screen that caused a white horizontal line. I was livid!

> I am sure that the Apple Store just handed you another one to replace a DOA Macbook, though.

Actually no. Where I live there is no local Apple Store. I had to take it to an authorised repairer, and it was there for 1.5 weeks.

That’s called a shipping accident, from which Framework is hardly immune.

I am sure that the Apple Store just handed you another one to replace a DOA Macbook, though.

Depends, once you get a crumble or a speck of dust in the keyboard there aren't that many options.

The whole thing is fragile as hell; macbooks don't get dents, they turn into dust on impact, just like iphones.