Yeah, but that's the reality distortion field. It's true for many luxury brands where people just won't accept any criticism of the uber expensive products they bought because it makes them feel bad.

I have been buying Apple hardware since the early 2000s (the first thing I own was a 1.5 Gen iPod) and there is almost no product that didn't get an issue. Very often developing early in life because of bad design/engineering. I think the most reliables have been iPhones but that's only if you don't count annoying battery swap and other minor repairs that came for aging (like port replacement).

But they look good and make people feel good, so they get bought.

That's definitely the problem with Apple, if you could run macOS on any machine, they would lose market extremely fast.