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Re:ReMarkable Paper Pro Move by grogenaut on Wednesday September 03, 2025 @08:35PM (#45122040)
My wife's RM can't sync right now due to some time bug. RM's answer was to buy a new one and start paying the cloud subscription.
Re:ReMarkable Paper Pro Move by dmitrygr on Wednesday September 03, 2025 @08:47PM (#45122134)
RM/RM2 run linux and you can SSH in and copy files to/fro. It is not hard
Re:ReMarkable Paper Pro Move by elliotec on Wednesday September 03, 2025 @11:40PM (#45123280)
What an awful experience for a device that explicitly should not have to do this.
Re:ReMarkable Paper Pro Move by yupyupyups on Thursday September 04, 2025 @12:03AM (#45123429)
It's very nice that the option is available though.
Re:ReMarkable Paper Pro Move by elliotec on Thursday September 04, 2025 @01:24AM (#45123868)
Yes, I absolutely agree with that.
Re:ReMarkable Paper Pro Move by grogenaut on Thursday September 04, 2025 @01:20AM (#45123842)
They told her how to ssh but nothing else. Painful for her on a product she loves that is actually fine
Re:ReMarkable Paper Pro Move by lastdong on Thursday September 04, 2025 @02:13AM (#45124115)
Have you tried RCU β€” reMarkable Connection Utility (sync files over USB or WiFi) https://www.davisr.me/projects/rcu/

Regardless, expected better support response for a product in this price range.

Re:ReMarkable Paper Pro Move by holletron on Thursday September 04, 2025 @02:48AM (#45124322)
Had the very same issue, couldn't even update the firmware - after some tinkering turns out the solution is fairly simple - ssh into it, disable ntp, set the correct time, enable ntp, reboot.
Re:ReMarkable Paper Pro Move by elemeno on Thursday September 04, 2025 @03:33AM (#45124606)
I had a similar problem with mine where the clock was out and preventing it from syncing or updating.

The solution i was told (and which worked for me) was to plug it into a computer for a while - I assume that some time syncing must happen in the background when it’s connected via usb.