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Re:Tell HN: Login to unsubscribe is against Federal Law by nlh on Sunday September 09, 2012 @04:47PM (#4496925)
To product designers: In practice, you should really avoid using the "sending a reply email message" part. Especially these days when people have multiple email addresses, it can very quickly break down.

This happens often to me:

* Get email that I'd like to unsubscribe to

* Look for unsub info -- directed to "reply to this email" or, almost as bad, "enter your email address"

* Follow instructions

* Receive notice saying "Sorry, the email you entered [sent from] is not in our database"

Well thanks. We've gotten nowhere.

So the right way to design this should be a simple unsubscribe link w/ a unique token that executes the request upon clicking.

At worst, you can do what Constant Contact does and require the email address to be entered, but still provide a hint (i.e. "[email protected]"). This is still somewhat annoying, but I understand why they do it -- it likely reduces net unsubs since there's a second step involved. Pushing it, but thinking as a business owner as well, I get it.

Re:Tell HN: Login to unsubscribe is against Federal Law by fryguy on Sunday September 09, 2012 @08:42PM (#4497705)
In gmail: click the down arrow thingy, then "Show Original Email". Look for the line that says "Delivered-To: [email protected]", and that the email it was delivered to.
Re:Tell HN: Login to unsubscribe is against Federal Law by pimentel on Monday September 10, 2012 @10:13AM (#4499834)
If you have an email A forwarding to B, on B there will be a "Delivered-To: B", I think. I never got to understand where on the email source I can find if it was to A or B.
Re:Tell HN: Login to unsubscribe is against Federal Law by avar on Sunday September 09, 2012 @04:57PM (#4496958)
I agree with your point about unsubscribe links, but I don't see how it's not immediately obvious which of your multiple E-Mail addresses you need to unsubscribe with since it's going to be the one the mail was sent to.
Re:Tell HN: Login to unsubscribe is against Federal Law by mehrshad on Sunday September 09, 2012 @09:36PM (#4497851)
For those with vanity URLs and GMail - the trick I use to manage unsubscribes better is to enable 'catch-all address' and registering for new accounts by their URL and TLD, e.g. [email protected], or [email protected], etc.

Two benefits - 1) easier to remember my login per site and 2) if I start getting spammed as a result of my info being shared with third-parties, I can attribute the original offender to the e-mail address.

Re:Tell HN: Login to unsubscribe is against Federal Law by fanf2 on Monday September 10, 2012 @02:12AM (#4498548)
Also a good way to get vast amounts of dictionary attack spam. One of the mail domains I host was accepting mail to all addresses for some years, and this seems to have attracted even more spam: the volume of junk it gets is disproportionately huge compared to the other similar domains.

My mail server allows -- as an alternative to + so my users can work around braindead address regexes.

Re:Tell HN: Login to unsubscribe is against Federal Law by Elhana on Monday September 10, 2012 @02:29AM (#4498587)
You also get few hundred "new viagra price" in your spam folder sent to [email protected]. You'll never find [email protected] in that mess. Even worse is that you get bounced spam emails sent to [email protected] with from header sent to [email protected] and spam filter doesn't see them as spam.
Re:Tell HN: Login to unsubscribe is against Federal Law by jamie_ca on Monday September 10, 2012 @12:59AM (#4498381)
Also, assuming the site isn't brain-dead and invalidating the address, you can use [email protected] with any gmail or google apps address.

That + is frequently a cause of contention though, so I use a . (which was done via config when I ran my own mail server days gone by) and also have a catchall on google apps.

Re:Tell HN: Login to unsubscribe is against Federal Law by jeltz on Monday September 10, 2012 @03:44AM (#4498739)
If I were selling my database to spammers I would process my entire list to remove everything between the plus and the at sign.
Re:Tell HN: Login to unsubscribe is against Federal Law by Bruce_Adams on Sunday September 09, 2012 @05:48PM (#4497121)
Gmail accepts multiple forms of email addresses for a single account. [email protected] is identical to [email protected]. I often get subscribed to email lists I don't want using a variant of Gmail address that I never use. Also, plenty of people using forwarding addresses; it may not be clear which address was the target.
Re:Tell HN: Login to unsubscribe is against Federal Law by bad_user on Sunday September 09, 2012 @05:57PM (#4497152)
What you're saying is odd, because I own a [email protected] email address and I know the person that owns the equivalent [email protected] email address.

Also, the email address to which the message was sent appears clearly in the "To:" header.

Re:Tell HN: Login to unsubscribe is against Federal Law by akldfgj on Monday September 10, 2012 @01:14AM (#4498406)
This is not Gmail's designed or advertised behavior.

http://support.google.com/mail/bin/answer.py?hl=en&answe...

Either you or your friend is misspelling their address (more common than you might think, I get opt-in mailing-list mail for [email protected], intended for [email protected]), or you've encountered a bug.

Re:Tell HN: Login to unsubscribe is against Federal Law by grandpoobah on Sunday September 09, 2012 @06:07PM (#4497191)
You can put periods inside the username part of a gmail address and it still gets through. I'm not sure how what you're saying could be true? Maybe it wasn't always this way.
Re:Tell HN: Login to unsubscribe is against Federal Law by davewasthere on Sunday September 09, 2012 @07:37PM (#4497474)
funny. Because if you own the address [email protected], I thought you also own [email protected].

The dots are for you to play around with, but the mail all goes to one account. Or, at least, that's how it works with my account.

Re:Tell HN: Login to unsubscribe is against Federal Law by thwest on Sunday September 09, 2012 @08:31PM (#4497658)
Early first.last@gmail accounts had firstlast@gmail reserved for them. Google stopped doing that a few years after launch.
Re:Tell HN: Login to unsubscribe is against Federal Law by awakeasleep on Sunday September 09, 2012 @10:56PM (#4498066)
Are you certain? Im under the impression periods in email addresses, anywhere, do not affect delivery

http://www.makeuseof.com/tag/1-awesome-gmail-tip-you-dont-kn...

Re:Tell HN: Login to unsubscribe is against Federal Law by akldfgj on Monday September 10, 2012 @12:59AM (#4498382)
Periods in gmail addresses to not affect delivery. other mail servers may behave differently.
Re:Tell HN: Login to unsubscribe is against Federal Law by llimllib on Sunday September 09, 2012 @09:29PM (#4497831)
I had no idea they stopped doing that! That seems a pretty serious change of model, I'm glad I know it now.
Re:Tell HN: Login to unsubscribe is against Federal Law by akldfgj on Monday September 10, 2012 @01:14AM (#4498407)
They didn't stop.
Re:Tell HN: Login to unsubscribe is against Federal Law by taejo on Monday September 10, 2012 @04:23AM (#4498835)
I thought it was the other way around: mail to [email protected] will be delivered to [email protected] unless [email protected] was registered early on.
Re:Tell HN: Login to unsubscribe is against Federal Law by autoreverse on Sunday September 09, 2012 @06:44PM (#4497307)
Not always.

Google's own [email protected] mailing list has this as the "To:" field:

[email protected]

And at the bottom of the message:

To unsubscribe from this group, send an empty message.

I had to ctrl-u and check the "Delivered-To:" and "X-Forwarded-For:" headers before I could unsubscribe.

(I'd tried to unsubscribe previously but the subscribed email account forwards to my main account so replying with an empty message didn't work. This thread prompted me to dig a little deeper and finally get one less piece of email per day - thanks HN!)

Re:Tell HN: Login to unsubscribe is against Federal Law by user-id on Sunday September 09, 2012 @05:42PM (#4497103)
Exactly, even if email is forwarded, the To: should still be intact.
Re:Tell HN: Login to unsubscribe is against Federal Law by xtdx on Sunday September 09, 2012 @08:30PM (#4497653)
BCC
Re:Tell HN: Login to unsubscribe is against Federal Law by quesera on Sunday September 09, 2012 @09:11PM (#4497780)
Delivered-to is still going to be valid. You'll have to be able to read all email headers, though.
Re:Tell HN: Login to unsubscribe is against Federal Law by martincmartin on Sunday September 09, 2012 @04:55PM (#4496947)
Sending a reply email message can still work just fine. Assuming they include the original message in their reply, you just need to embed an ID in the original message, and look them up through that.
Re:Tell HN: Login to unsubscribe is against Federal Law by brey on Sunday September 09, 2012 @05:48PM (#4497116)
in which case you've invested the effort in making the stateful one-time token for unsubscription (is that a word?) - it's EASIER to enact that via a web link than parsing response emails
Re:Tell HN: Login to unsubscribe is against Federal Law by akldfgj on Monday September 10, 2012 @01:16AM (#4498410)
It's only easier if the recipient is web browsing, and wants to risk getting cookies and malware from a known-malicious entity...
Re:Tell HN: Login to unsubscribe is against Federal Law by brey on Monday September 10, 2012 @05:59AM (#4499040)
if it's a known malicious entity I don't think I'd want to confirm that my email address is 'live' either way ...

the majority use case here is that they're not malicious, merely spammy with good intentions.