Also: no-reason chargebacks are absolute BS. I worked on a PSP for a largeish adult entertainment business, and I remain convinced that most porn chargebacks are a case of "post nut clarity".
US wire transfers generally can't be reversed --- sometimes, if an error is noted immediately, and the destination bank cooperates, they'll send the money back; but the recipient can pull cash out immediately or wire the funds somewhere else immediately, and then your recourse is through the courts. ACH transactions are like checks; they can be reversed, but only if there was a mistake or they were unauthorized, not because of a service complaint; again, if you have a service problem, recourse is through the courts.
Being ashamed of an impulse purchase certainly counts as a reason to regret-- and potentially request a chargeback for-- such a purchase.
Also a chargeback is what the bank does to the merchant. From your perspective as the end user, you don't do a chargeback. What you do is you complain to your bank and they decide how to proceed from there.
Was wondering what anyone's experience with chargebacks are in general. I could imagine that, in the worst case, if combined with 'card testing' as a merchant you could immediately get slammed with thousands in unavoidable charge back fees? Maybe i'm hyperventilating but thats huge, really. I hope theres some stop gap.
Card testing won't (usually) do it, because that doesn't (usually) generate chargebacks[0], but yes, you will absolutely get smacked with fees if it happens. It really sucks.
https://stripe.com/resources/more/chargebacks-101
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[0] it totally can, but card testers usually try to fly under the radar somewhat
No.
The card processor will return the customer's funds for various reasons. In many cases, "no reason" is sufficient for a chargeback, especially if you are dealing in intangibles, such as software licenses or digital media. In addition to returning the customer's funds, the merchant is typically penalized a "chargeback fee". This means as a merchant, if your chargeback fee is $25 and the product is $5, one chargeback can set you back 6 sales.
For these reasons, as well as other minimum rates, certain price levels are untenable. Consequently, many products are either not sold at all or sold at a much higher price.
The conditions make it more sensible for the merchant to sell high priced items to less troublesome customers. The percentage of the card processor's fees are relatively less. The probability of a chargeback is lower. As you have less customers, you can more easily provide support and contact them directly.