I’ve seen studies where it takes on average over 20 minutes to recover from an interruption.
My job is to be heavily collaborative with clients and coworkers in consulting. I’m more efficient with a screen share and a shared Lucid chart than I ever was on a whiteboard.
I want an organized meeting on my calendar to discuss things where everyone is prepared to discuss issues collaboratively instead of random interruptions.
No I’m not an anti-social introvert. I am the first person to talk to clients after sales, I have no problem hopping on a plane to talk to customers, business dinners, working with a leading implementation teams, etc - all remotely.
wfh can be great for individual productivity, but it can also seriously hamper team productivity.
(If they're a manager/decisionmaker of some sort then they better learn how to multitask online, which is like a 30 year old skill requirement at this point)
On the other hand I might be preparing for a meeting, in a meeting, on a plane, at a customer’s site etc. On the opposite end, there is always a list of things I need to get done. I put that item as “blocked” and move on to my next item. If it is a downstream dependency as a developer, I mock it out and keep going.
If you are dependent on one person to answer a question, what happens when they go on vacation or if they are otherwise unavailable? I make it a point to not be a single point of failure.
Also, I keep my calendar up to date, including time I need to do “deep work”, when I’m traveling for business, of course meetings automatically show up. Anyone is free to put a meeting on my calendar if they need to interact with me synchronously.
Also from what I saw, juniors struggled without always-available guidance while mid and seniors could get a lot done by avoiding interruptions. If the mix of employees changed in those couple of years, that alone could have been the entire difference.
At the time, WFH was new for most organizations - and yes it feels pretty great. Over time, however, fractures in the team, collaborations, efficiency start to show and people change their mind.
Certain tasks can be best done in solitude at home. Others... require collaboration. Collaboration that's scheduled in meetings or the dreaded video call are not the same as spontaneous collaboration or just popping your head into someone's office/cube and asking a quick question.
There's trade offs to both... and if a company has decided WFH isn't ideal for them, then you can leave and find a job that believes WFH is ideal.