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Re:Has the Decline of Knowledge Work Begun? by yubblegum on Wednesday March 26, 2025 @09:42PM (#43489580)
Boeing calls to say hello...
Re:Has the Decline of Knowledge Work Begun? by SR2Z on Wednesday March 26, 2025 @10:39PM (#43489869)
This is an excellent example. The 737 used to crash a LOT MORE than it does now, and even the version with MCAS is a safer airplane than your average 1990s jetliner (which was also probably a 737, which is kind of my point)[1].

So it's a slightly less safe (in the grand scheme of things) airliner that's vastly more fuel efficient and cheaper to run than any in the past. Obviously this is of no comfort to the families of the people who died in the crash!

But to suggest that Boeing has somehow regressed decades in technical capabilities is just plain wrong.

1: https://en.wikipedia.org/wiki/List_of_accidents_and_incident...

Re:Has the Decline of Knowledge Work Begun? by sidewndr46 on Wednesday March 26, 2025 @11:21PM (#43490090)
When you look at how type acceptance works, all Boeing planes are going to be a "737". When you actually look at the 737 MAX and compare it to earlier aircraft, it's pretty obvious that they've created a whole new aircraft. Hence MCAS trying to pretend like that didn't happen & dead people.
Re:Has the Decline of Knowledge Work Begun? by gcanyon on Wednesday March 26, 2025 @11:58PM (#43490271)
Thanks for that list/link. It's so easy to forget how awful the past was.
Re:Has the Decline of Knowledge Work Begun? by oxfordmale on Thursday March 27, 2025 @03:52AM (#43491284)
The problem isn't that Boeing is less safe; it is that the company's culture shifted to the extent that technical staff could no longer report perceived safety issues.
Re:Has the Decline of Knowledge Work Begun? by ekianjo on Thursday March 27, 2025 @05:59AM (#43491896)
This is an excellent example of design failure. So in reality, yes, Boeing has regressed as 90s Boeing would never have released a plane like that.
Re:Has the Decline of Knowledge Work Begun? by SoftTalker on Thursday March 27, 2025 @10:18AM (#43493939)
Re:Has the Decline of Knowledge Work Begun? by uppost on Thursday March 27, 2025 @06:02AM (#43491913)
The market is very wrong if that's the case you can get rich easy buying BA at a discount. Please do!
Re:Has the Decline of Knowledge Work Begun? by echoangle on Thursday March 27, 2025 @05:53PM (#43498620)
Maybe the world has just moved on and standards from the past just aren't as valuable now as they once were?

Boeing being better now than in the 90s doesn't mean that the stock shouldn't drop, because competitors and expectations are higher now than in the 90s.

Re:Has the Decline of Knowledge Work Begun? by hylaride on Thursday March 27, 2025 @12:25PM (#43495236)
It wasn't that the 737 MAX isn't (or can't be) a safe aircraft, but that Boeing prioritized making it fly like its predecessor over all else - including safety.

The fact that two brand new MAX's crashed killing all aboard within 2 years of its commercial introduction (out of only ~600 models flying at the time) is a brutal safety record for the jet age, especially as the cause of the crash was the plane itself. That list you post includes any and all reported incidents that merely involve 737s (and involve incidents that were caused by factors that aren't necessarily related to the safety of the place itself).

Re:Has the Decline of Knowledge Work Begun? by SR2Z on Thursday March 27, 2025 @08:20PM (#43499858)
> It wasn't that the 737 MAX isn't (or can't be) a safe aircraft, but that Boeing prioritized making it fly like its predecessor over all else - including safety.

It's misleading to say they prioritized making it fly like its predecessor over safety.

In theory there was absolutely nothing wrong with a system LIKE MCAS. In fact the 737 MAX is still approved to fly with it.

The flaws were in the specific implementation and documentation around it, not with the idea of the system itself.

> The fact that two brand new MAX's crashed killing all aboard within 2 years of its commercial introduction (out of only ~600 models flying at the time) is a brutal safety record for the jet age, especially as the cause of the crash was the plane itself.

If you want to be pedantic about it, the reason for the crashes is that the pilots failed to recognize trim runaway during takeoff. The trim runaway was caused by MCAS, but this is not a new failure mode for ANY aircraft and pilots get extensive training on how to manage it [1].

MCAS failing was not an unrecoverable error [2]. It failed several times in the US, as well, but American pilot training standards are very high compared to the places where there WERE disasters and the pilots recognized and recovered quickly.

I say this not to deflect blame from MCAS. Its original implementation was unsafe and should never have been approved.

A large part of why modern jetliners are so safe is exactly because of flight control augmentations like this - both Boeing and Airbus have been implementing these for decades and they have made flying much safer. Your suggestion that any system like MCAS is always unsafe (or that Boeing was somehow doing something wrong by adding it) is totally wrong.

1: https://www.aopa.org/news-and-media/all-news/2017/july/pilot... 2: https://www.nytimes.com/2019/09/18/magazine/boeing-737-max-c...

Re:Has the Decline of Knowledge Work Begun? by hylaride on Friday March 28, 2025 @09:40AM (#43505337)
> It's misleading to say they prioritized making it fly like its predecessor over safety.

The internal Boeing emails literally say otherwise.

> In theory there was absolutely nothing wrong with a system LIKE MCAS. In fact the 737 MAX is still approved to fly with it.

I never said that MCAS had any issues in theory. And the 737 MAX was mostly "approved" by Boeing's self-regulators, where emails trails (again literally) had anybody raising questions or concerns sidelined.

> The flaws were in the specific implementation and documentation around it, not with the idea of the system itself.

Yes, because Boeing's top priority was making it so that no expensive extra training was required to fly the MAX, despite the fact that MCAS was designed to deal with some situations that could cause the plane to fly differently.

> If you want to be pedantic about it...

Yes, I am being pedantic about it. The trim issues in the crashes were (intermittently) caused by MCAS, but there was no specific documentation or specific training as to how to deal with it in the case of faulty MCAS sensors. There were indeed several MCAS incidents in western flights, but they were different as the failures were different. The two crashed pilots did indeed attempt disabling MCAS but the intermittent failures masked the problem and there were insufficient checklists by boeing, because had they existed it could have allueded to the fact that such situations may need new simulator time.

The MCAS issue was totally and completely recoverable if it were properly documented, but doing that would have almost certainly guaranteed the simulator time that was Boeing's top priority to avoid.

Almost all the reports about pilot capability differences had more to do with experience than it did training. These "developing" countries have younger airlines and pilots who don't have the same pipeline of pilots with decades of experience, including the military like in the US. MCAS "acted up" on several other Lion Air flights that the pilots corrected for as well, but again those were different failure modes.

The fact that the Ethiopian Airlines had perfectly acceptable safety record on other planes negates that these are "poorly trained" pilots. They've had one major accident in 2010 that was attributed to pilot error, but most of the rest were due to bad luck (eg bird strikes) or hijackings.

> A large part of why modern jetliners are so safe is exactly because of flight control augmentations like this...

I never even mentioned MCAS by name. Yes, modern jetliners are safe because of these kinds of systems. Airbus planes will not allow pilots to do many things no matter what, even. But these systems are documented, pilots trained on them, and go through rigorous testing because in most cases they're designed to make a plane safer, not try to deal with aerodynamic changes.

Boeing wanted no new simulator training despite the MAX being a very different aircraft due to changed engine placement. That was the cause. If Boeing wasn't trying to avoid new simulator training the 737 MAX is a perfectly fine aircraft as far as we know.

The 787 had similar issues as the overriding goal of the program was to get as much capital expenditure off of Boeing's books, but all of the outsourcing led to a nightmare when trying to assemble the plane and there was no unified quality control program, or even a straight line of responsibility.

Re:Has the Decline of Knowledge Work Begun? by ApolloFortyNine on Friday March 28, 2025 @09:45AM (#43505378)
>A large part of why modern jetliners are so safe is exactly because of flight control augmentations like this - both Boeing and Airbus have been implementing these for decades and they have made flying much safer. Your suggestion that any system like MCAS is always unsafe (or that Boeing was somehow doing something wrong by adding it) is totally wrong.

The common person often doesn't realize this at all. Every modern plane is flying itself essentially, with hints from the pilot on what to actually do.

>MCAS failing was not an unrecoverable error [2]

Also this is frustrating, especially in the case of the second crash where every max pilot knew the procedure (including the one that crashed), they even performed the procedure but then disabled it a minute later. Both the NTSB and the BEA (French equivalent) agreed pilot error/CRM played a role in the second.

Re:Has the Decline of Knowledge Work Begun? by Art9681 on Wednesday March 26, 2025 @10:08PM (#43489725)
All I know is more often than not, when I travel by air, I am more than likely going to be in a Boeing aircraft. I also know more planes fly today than ever. So it is no surprise that in a hyper connected world where everyone with a phone and a camera can document every single failure in any service or product, that it would be perceived that things are going backwards. If we had this in the 80's or 90's it wouldn't be much different.

Did our quality and capability get worse or did everyone become a journalist that can document every flaw and distribute it globally in minutes?

Hmmm....

Re:Has the Decline of Knowledge Work Begun? by yubblegum on Wednesday March 26, 2025 @10:12PM (#43489749)
Hmmm... OK, Airbus calls to say hi, too.
Re:Has the Decline of Knowledge Work Begun? by SecretDreams on Thursday March 27, 2025 @08:49AM (#43493058)
QC hasn't scaled with volume and robustness introduced by better engineers (now retired) has been peeled back by juniors and managers that didn't understand the designs in the first place and are chasing mass and profit instead.
Re:Has the Decline of Knowledge Work Begun? by trollbridge on Thursday March 27, 2025 @09:30AM (#43493432)
QC is one of the first things to get cut. In software eventually customers punish you when your software is so bad that they can’t really use it at all. Aircraft used to be regulated, but Boeing somehow carved out “self regulation”. It’s the same problem as how washing machines don’t last as long as they did 20 years ago.
Re:Has the Decline of Knowledge Work Begun? by johnnyanmac on Thursday March 27, 2025 @08:50AM (#43493067)
Our capabilities didn't get worse. Management caused a shift in culture to make things worse by cheaper. We call it enshittification these days, but it'd decades in the making.

All this discussion assumes that Boeing engineers didn't catch this stuff and weren't banging the alarm bells over how these completely failed inspection. The problem was the people in power ignored it. This is an entirely social issue constructed by business demands, not one lacking expertise nor standards.

Re:Has the Decline of Knowledge Work Begun? by anon-3988 on Wednesday March 26, 2025 @10:17PM (#43489779)
Yea lets take that flight with airplanes from 30 years ago shall we
Re:Has the Decline of Knowledge Work Begun? by bronco21016 on Wednesday March 26, 2025 @11:23PM (#43490099)
Check the registration on the next aircraft you take a ride on ;)

30 years may be a stretch but 20-25 certainly isn't.

Re:Has the Decline of Knowledge Work Begun? by somenameforme on Thursday March 27, 2025 @01:55AM (#43490728)
Counter-intuitively this is especially true with international flights... The main stressor for a plane is not like a car, where it's miles driven/flown. Its in pressurization/depressurization. And so a plane doing domestic skips an hour or two away will wear out way faster than one doing transatlantic trips, and so you're more likely to see the shiny new plane on a short domestic trip than on a big international one.

Incidentally this also applies similarly to risk issues. The biggest risk in a flight is not in flying, but in takeoff/landing. This is why the commonly cited deaths/mile metric is not only misleading but completely disingenuous by the people/organizations that release it, knowing full well that the vast majority of people don't understand this. If some person replaced their car with a plane (and could somehow land/take off anywhere), their overall risk of death in transit would be significantly higher than if they were using e.g. a car. 'Air travel being safer than cars' relies on this misleading and meaningless death/miles statistic.

Re:Has the Decline of Knowledge Work Begun? by laszlojamf on Thursday March 27, 2025 @04:05AM (#43491333)
This is really interesting! Never thought of that. Do you have a source for these facts?
Re:Has the Decline of Knowledge Work Begun? by MaPi_ on Thursday March 27, 2025 @05:30AM (#43491747)
Sure, replacing the car with a plane for your grocery shopping would be probably more dangerous, but do you have any data at what distances do the risks flip?

When I see those statistics I think about flights like Austria to Finland and I imagine that is indeed safer by plane.