Re:How We're Keeping Our Free Tier Sustainable by Preventing...
by WhitneyLand on Tuesday February 25, 2025 @08:19AM
(#43171451)
I’m not in the that industry so maybe you’re not defining “stolen” as criminal activity?
I think many people would infer it to mean there’s a victim involved, someone’s personal credit card was stolen. If that’s the case it’s especially bizarre and not a customer you’d want to convert.
An concrete examples of converting a user using these types of cards for free trial abuse is a user who signed up 8 week in a row using different emails, names, IPs and cards. Nudging of these users was enabled and on trying to sign up for their 9th trial they immediately switched back to their original account and converted at full price.