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Re:Show HN: Jelly – A simpler shared inbox for small teams by mroset on Tuesday November 12, 2024 @04:14PM (#42119769)
Does anyone use a tool like this for shared family email? As the kids are getting older and there's email communication from daycare and school and extracurriculars and everything else, the method of "all communication about X goes to one parent" is not really scaling. Just using one shared gmail could also work, but requires more communication around "are you handling that response or am I?".

It seems like fundamentally the same problem as this tool is solving, but when it's for family instead of business, even $30/month starts to feel pretty pricey.

Re:Show HN: Jelly – A simpler shared inbox for small teams by wanderingmind on Tuesday November 12, 2024 @04:24PM (#42119848)
The easy option is to create a common email account and share that and create a rule to forward all emails to that common email to both your emails. This way any email is forwarded to both the parents.
Re:Show HN: Jelly – A simpler shared inbox for small teams by cube00 on Tuesday November 12, 2024 @05:26PM (#42120446)
Downside there is you can't tell what's been replied. In a shared mailbox you can move it out and disappears for everyone so you know it's done.
Re:Show HN: Jelly – A simpler shared inbox for small teams by jmcphers on Tuesday November 12, 2024 @06:37PM (#42121214)
My family has addressed this (partially) by using an Auto BCC rule, so that mail sent from the shared address gets BCC'ed to the other partner.
Re:Show HN: Jelly – A simpler shared inbox for small teams by ozim on Wednesday November 13, 2024 @02:13AM (#42123626)
Unlike team members in a small company I actually talk to my SO every day and if it is important she will tell me or forward the mail. There is no problem like CustomerX wrote to Joe last week but he went on vacation and no one knows.
Re:Show HN: Jelly – A simpler shared inbox for small teams by grvdrm on Wednesday November 13, 2024 @05:44PM (#42131041)
You mean you don’t ask your SO to just do it “async”
Re:Show HN: Jelly – A simpler shared inbox for small teams by llamaimperative on Tuesday November 12, 2024 @04:29PM (#42119904)
But that… doesn’t behave the same…?
Re:Show HN: Jelly – A simpler shared inbox for small teams by 9dev on Tuesday November 12, 2024 @04:26PM (#42119870)
You can just leave a note to your spouse in a draft reply of your shared mailbox, like „going to take care of this, XO“ and avoid yet another tool in your setup, I think
Re:Show HN: Jelly – A simpler shared inbox for small teams by cube00 on Tuesday November 12, 2024 @05:27PM (#42120456)
Let's break out after family stand up.
Re:Show HN: Jelly – A simpler shared inbox for small teams by folmar on Tuesday November 12, 2024 @04:32PM (#42119931)
Easiest is to leave/mark message unread if you are not taking action. Not a 100% solution, but often good enough.
Re:Show HN: Jelly – A simpler shared inbox for small teams by lazyatom on Tuesday November 12, 2024 @04:35PM (#42119955)
This is exactly what we were doing before we built Jelly. We decided it was not Good Enough™ :)
Re:Show HN: Jelly – A simpler shared inbox for small teams by physhster on Tuesday November 12, 2024 @04:45PM (#42120054)
Mailing list with both parents as recipients? All my generic house stuff goes to a utilities@ alias that goes to my spouse and I. Works great.
Re:Show HN: Jelly – A simpler shared inbox for small teams by jabroni_salad on Tuesday November 12, 2024 @04:46PM (#42120073)
shared mailbox. Just putting a label/tag/category on a message to call dibs and a todo/completed status can go pretty far. I once worked at a callcenter that did that with hundreds of messages a day.

I tried sparkmail but it's a little much for non-business purposes to be honest.

Re:Show HN: Jelly – A simpler shared inbox for small teams by jmcphers on Tuesday November 12, 2024 @06:35PM (#42121199)
I use Fastmail for this. Here's what we do:

- My wife and I each have our own email addresses

- We have a third email address that we share with the school (etc.); this email address is not a real inbox but a forwarding address that sends mail to the first two

- When email is sent TO this address, the default is to reply FROM the address

- When email is sent FROM this address, an Auto BCC rule sends a copy to the other spouse

In this way we both get our own personal email addresses, but we have a shared address that goes to both of us, and we know if an email sent to that address has been replied to, what the reply was, etc.

Re:Show HN: Jelly – A simpler shared inbox for small teams by tjbiddle on Tuesday November 12, 2024 @10:11PM (#42122520)
Just wanted to give another shout to FastMail. I'm a super happy user. I originally switched over for business reasons as it had a lot of features I liked. The past year, I exported my gmail history to it and setup forwarding so now I'm 100% on it for personal and business. So much cleaner.

Paid service - but with all the features + privacy of not being on Google (Well, anything going to my gmail still goes through - but slowly moving away) + they have excellent and fast customer support - all makes it worth it.

Re:Show HN: Jelly – A simpler shared inbox for small teams by lazyatom on Wednesday November 13, 2024 @06:27AM (#42125092)
We love Fastmail, and that's the service that hosted our email for a long time.
Re:Show HN: Jelly – A simpler shared inbox for small teams by satyamkapoor on Wednesday November 13, 2024 @07:36AM (#42125538)
Hi,

I don’t really get where to configure the auto bcc rule when sending emails from third email address.

Thanks

Re:Show HN: Jelly – A simpler shared inbox for small teams by cbsks on Wednesday November 13, 2024 @08:38AM (#42125973)
In Fastmail: Settings, My email addresses, [address], Show advanced composing preferences, Auto BCC
Re:Show HN: Jelly – A simpler shared inbox for small teams by satyamkapoor on Wednesday November 13, 2024 @02:37PM (#42129150)
Thanks again!
Re:Show HN: Jelly – A simpler shared inbox for small teams by gcr on Tuesday November 12, 2024 @07:59PM (#42121794)
Share Gmail credentials and assign labels for who’s handling the response.
Re:Show HN: Jelly – A simpler shared inbox for small teams by 2Gkashmiri on Wednesday November 13, 2024 @12:02AM (#42123056)
i use racknerd and mailinabox. 3 years rock solid. no fuss.

i just have 1 [email protected] email id that i use everywhere. everyone is logged in to that email

i use backblaze b2 for backups which are taken automatically. this costs me something stupid, like $15/year for vps and $12/year for domain if i remember correctly.

have to occasionally update the server by ssh which takes 5 minutes every 6-10 months.

Re:Show HN: Jelly – A simpler shared inbox for small teams by throw20241113 on Wednesday November 13, 2024 @02:27AM (#42123674)
Not exactly a tool like this, which I'll give a try to (but introducing new workflows in personal life is always challenging). We use https://emailshot.io to easily share and keep track of emails outside of GMail. This is very convenient in cases where you get the email and want to share it via WhatsApp, for example, or add them to a google sheet.
Re:Show HN: Jelly – A simpler shared inbox for small teams by earlhathaway on Wednesday November 13, 2024 @02:35AM (#42123713)
Thinking of building this (and also for sms). Feel free to reach out if anyone is interested.

I think I can do something like $25 or $50 a year for an email address that's basically a distribution group w/ some smart routing for replies and something similar for sms.

Use cases as varied as shared accounts, everyone getting grocery delivery notifications, etc.

Re:Show HN: Jelly – A simpler shared inbox for small teams by chrismatheson on Wednesday November 13, 2024 @03:49AM (#42124122)
from my own experience. There are some amazingly interesting use cases for organising family life. We have shared drop offs/pick ups with another family which is a constant flow of WhatsApp messages.

I too have thought of a shared comms channel for all "incoming family business" SMS & Email would be a good start, but WhatsApp is a non-negligible channel as well.

And dont get any parent started on the 35 different School/Club apps etc

Re:Show HN: Jelly – A simpler shared inbox for small teams by ninjis on Wednesday November 13, 2024 @09:10AM (#42126236)
Definitely been looking for the same. I thought I would have a little time before needing to worry about it. However, our newborn has additional medical needs, so my SO and I are needing more coordinated back and forth with medical teams. Also means that our newborn needs a mailbox of their own in order to register for medical secure portals, which we need to access on their behalf.
Re:Show HN: Jelly – A simpler shared inbox for small teams by lazyatom on Wednesday November 13, 2024 @09:36AM (#42126422)
Please get in touch, we'd like to help.
Re:Show HN: Jelly – A simpler shared inbox for small teams by ninjis on Wednesday November 13, 2024 @10:15AM (#42126737)
Email sent!
Re:Show HN: Jelly – A simpler shared inbox for small teams by lazyatom on Wednesday November 13, 2024 @10:25AM (#42126828)
Check your inbox <3
Re:Show HN: Jelly – A simpler shared inbox for small teams by jamesponddotco on Wednesday November 13, 2024 @09:24AM (#42126325)
My wife and I have personal emails but also one that’s shared between us and set up on devices for both, so we can keep track of things that should be shared, like credit card statements, bills, and whatnot.

We use Migadu, which allows you to have as many mailboxes as you want with any plan, so it’s pretty cheap.

Re:Show HN: Jelly – A simpler shared inbox for small teams by grvdrm on Wednesday November 13, 2024 @12:12PM (#42127911)
I have another variation on this problem: my wife and I get the same emails from school. We both have accounts within the school platform.

So, what usually happens: 1. Both of us get email

2. One of us sees email before other, may or may not do something about it

3. Possibly one of us fwds the email to the other, creating two copies in one inbox.

4. It's not always clear if (2) results in something happening. And by that I don't mean in (2) that one of us said we would do it. Instead, I'm thinking one step further: we needed to pick a Parent-Teacher conference. How do we know we did it?

5. At some point we might archive/delete emails

6. Many of these emails contain admin dates. Things like half-days, dismissal changes, etc. Usually with dates/times that then need to go into a calendar. So, we try to send each other calendar invites (from personal Gmails) to handle.

#6 is often the real problem. We're looking into the Skylight Calender. Some people swear by it. I hear people like Cozi but that app is a mess.

Re:Show HN: Jelly – A simpler shared inbox for small teams by depsypher on Wednesday November 13, 2024 @12:12PM (#42127916)
I use Cloudflare Email Workers to manage this kind of thing. It works well, especially for receiving mail, but when you need to respond it does break down a bit. Jelly seems like a better solution overall, but if you need something simple and totally free Cloudflare is pretty good.

I wrote about my setup here: https://www.commithash.com/posts/a-better-way-to-share-email...