If this is their worst complaint about one of WPs biggest hosts then he isn’t doing too badly.

I’m not sure if he’s still involved, but the founder Jason Cohen seems very nice and down to earth. I’m sure he would turn the setting back on in 5 minutes if Matt came knocking and this is all there was to it.

WP Engines whole reason for being is that open source Wordpress is a car crash to manage. The hacks, the spam, the broken addons on upgrades are in a league of their own. They’ve probably done more to help the platform than hinder it.