I think that having experience in the business (or not) is important. I think that sometimes giving advice on an area that one doesn't have experience in can be a weird way to put oneself in a 'one up' position. Kind of a "Look, I don't even do your job, but let me tell you how to do it better" kind of statement.
I'm not saying that this was your intention or your effect but I think it's something engineers are prone to - I know I've done this. Wasn't there even a name for this? Something about "dinner party advice"? If this rings a bell for anyone I'd appreciate the help about this.
Sometimes I've found that if I have experience in the area I can suggest a small change with a substantial benefit (because I've actually done this enough times to know that the advice will actually help, actually) but even there I'd be really hesitant to offer unsolicited advice.
And, as an added bonus, consider that they may have already committed to what they're doing. In which case, even if you're right, you're basically telling them that they've done something wrong - maybe they can fix it (with more effort and/or money) maybe they can't, but that's gotta be an extra burden for them.
It apparently affects physicists too, and must be common enough to warrant two xkcds. [1][2]
0. https://web.archive.org/web/20071226220909/http://www.pcmag.... 1. https://xkcd.com/1831/ 2. https://xkcd.com/793/
It makes them great for advice because they arent going to use emotions or hopes.
But also, in this case, me and my wife are 2 business owners that have been doing it for a decade. This person started a few weeks ago.
If someone just needs the emotional energy to get back into the fight then a compliment is often what is needed.
If someone is about to do something imminently that you see a correctable fault with and they don't then pointing it out is likely correct.
So many people up here thinking there is always 1 exactly right course of action! Why?! Why do so many otherwise smart people fall back to the silliest of binary thinking and heuristics?
I was one of those. I know the answer: I wasn't/I'm not that intelligent. I learnt that being technically right is not as important as I thought (and I also learnt to care less about it specially when I'm surrounded by other technical people).
Only in discussions, whenever you do anything being right is the most important thing as doing the wrong thing is just contra productive, being right saves a massive amount of time and work.
I don’t want to be technically right 100% of the time (it’s hard for me because of my background, I tend to think in analytical terms first, and in humane terms second). Obviously this doesn’t apply to every scenario, but I think the audience gets the idea: there are people out there (me in the past) that go 100% of the time the “technically right” way, no matter what and you cannot convince them of doing the opposite because they can prove it to you that they are “right”
Maybe, maybe not. Sometimes doing it the way people expect will be better for future maintenance. Sometimes doing it the way that makes your boss look good will be better for you. All interesting decisions are close and uncertain.
What implied it was binary?
I think that is your own thoughts.
> What is better? The person that says "You look beautiful", or "You have a piece of fuzz in your hair?"
Plenty of their rural friends listened to the difficulties, wished them the best.
Bring in the MBA + Industrial Engineer, and tell them some advice on processes, economics, and as a bonus, I was an Electrical Engineer for a few years so I had some advice on their oven problem.
What is better? The person that says "You look beautiful", or "You have a piece of fuzz in your hair?"