I remember using public payphones just a little over a decade ago. One time some kids had put Vaseline on the earpiece. That was a fun time.
Now we have a phone in our pocket that we can talk to and have it do nearly anything. By next year, it will have buttons when we want and no buttons when we don't.
Vaseline on your ear is a bummer. This button-no-button stuff is not a bummer.
"Everything is amazing, and nobody's happy" http://www.youtube.com/watch?v=8r1CZTLk-Gk
It boggles the mind...
I feel I was just humbled in about the most effective way possible.
In any case, it's certainly not the case that 2002 was some ancient era where we all used payphones, at least not in the West. That's hyperbole at best.
In practice though, I didn't have them until June 2007.
It's true that uptake has increased over the last decade, though. Partly due to product improvements, but I think largely due to cultural changes.
I wonder if that's actually a good criteria for defining game changing innovation - that you can't think what a better version would look like.
The fact is that every step in technology allows you to see farther ahead. To complain that the mountain you stand on isn't as tall as the one it allows you to see is ridiculous.
In my defence, I'm not complaining about it, just agreeing with the guy I replied to that I was somewhat disappointed. I was then curious why I was disappointed, and wondered whether my rationale was generalisable. It probably isn't.
If so, that's a bit of a bummer.