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Re:SoftBank's new AI makes angry customers sound calm on phone by openmajestic on Friday June 14, 2024 @03:10PM (#40683963)
I think enforcement could have some positive uses. Think of reddit automod and what you could do with prompt engineering + LLM-driven automod. People's opinion of automod will vary, but I think it is a powerful tool when used right - there is so much garbage on the big parts of the internet, it's helpful to be able to deal with the worst stuff automatically and then incorporate a human escalation process.

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