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A comment on Ask HN: Doing customer research without the resources?. Parent comment

Re:Ask HN: Doing customer research without the resources? by sb13 on Monday June 03, 2024 @09:36AM (#40562497)
> And put a dang suggestion box on your product. It doesn’t need to be intrusive, just ask your customers how things are going.

Interesting! Has this worked for you?

[ Parent | on HN ]
Re:Ask HN: Doing customer research without the resources? by breckenedge on Monday June 03, 2024 @05:08PM (#40567586)
Yes, I use all of these techniques. Making the customer feel like they have a direct line to you is so powerful. I don’t recommend any of the off the shelf feedback systems either, it has to feel natural.
[ Parent | on HN ]