Which provider are you with? Vodafone is still dead in large parts of the U-Bahn, but I know that one of them works much better.
I believe someone published a map of the data coverage of different providers on the berlin ubahn, but probably outdated now
I'm with sim.de which I believe is essentially an O2 reseller (apn references o2)
Summary: since 2024-05-06, users of all networks also get LTE in the U-Bahn thanks to a project between BVG and Teléfonica (not surprising that Teléfonica deployed the infra because they had the best U-Bahn LTE coverage beforehand)
So… you can expect apps developed by engineers in London to get much worse on slow internet in 2025. :-)
Wifi inside the trains involves much more work, and to get them to ALSO be seamless across the entire setup - even harder. Easily 10x or 100x the cost.
It's sad, because the Internet shouldn't be that bad when the network drops all the time; it should just be slower as it waits to send good data.
And yeah, most of the internet works very badly when you drop the network all the time...