If a custom IP is going to be mandatory, they need to say that and give a deadline, at the very least.
As a CF customer, I am happy that Cf is preventing another business from damaging mine.
They weren’t protecting you or any of their customers. This is a mafia style shakedown
This is directly contradicted by the contents of the article, perhaps you should re-read it.
>$120k up front for one year of Enterprise
Doesn't sound like a reputation problem.
But only after getting ~US$100k up front first, just because you can.
They could've explained the problem ("your gambling business is a problem for our IP reputation") and offered a solution ("we can switch you over to BYOIP so this won't be a problem"), but instead they sent in an army of sales reps that demanded an upfront payment for a product tier that they only needed one small part of, to the point of sales people pretending to be part of other teams.
It makes business sense to kick out casinos, but OP got fucked over by Cloudflare's shitty practices.
this customer is damaging Cloudflare IP reputation which hurts other customers. Cloudflare can either fire the customer to protect other customers using Cloudflare IPs, or force this customer to use their own IPs and damage/manage their own IP reputation.
unfortunately this is expensive and OP is mad they can't do their legally fraught gambling operation on Cloudflare's addresses for free