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Re:Cloudflare took down our site after trying to force us to... by scrollaway on Sunday May 26, 2024 @09:29AM (#40482025)
For $10k / mo paid 1 year in advance, your cloud provider does a legal review of the situation and figures out how to make your problem work on both the technical and legal level. It's not a "special plan", it's consulting.

Edit: "How do you know?" -- I don't know it's actually what happened, but when switching to enterprise, you don't go from 10% margin to 98% margin. The added costs actually represent added budget for the provider to deal with your "special case". ALL enterprise pricing tiers are disguised consulting contracts.

Re:Cloudflare took down our site after trying to force us to... by Hikikomori on Sunday May 26, 2024 @09:39AM (#40482097)
Or they had already decided to kick them out and tried to get some money out of them first.
Re:Cloudflare took down our site after trying to force us to... by atmosx on Sunday May 26, 2024 @09:43AM (#40482136)
Great theory!

The only questions that come to mind: how do you know? If that was the case why didn't they tell the customer?