Sharing details on a recent incident impacting one of our customers

Re:Sharing details on a recent incident impacting one of our... by ceejayoz on Friday May 24, 2024 @04:55PM (#40470424)

I'm curious about that bit.

https://www.unisuper.com.au/contact-us/outage-update says "UniSuper had backups in place with an additional service provider. These backups have minimised data loss, and significantly improved the ability of UniSuper and Google Cloud to complete the restoration."

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Re:Sharing details on a recent incident impacting one of our... by politelemon on Friday May 24, 2024 @06:14PM (#40470943)

That's the bit that's sticking out to be as contradictory. I'm inclined to not believe what GCP have said here as an account deletion is an account deletion, why would some objects be left behind.

No doubt this little bit must be causing some annoyance among UniSuper's tech teams.

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Re:Sharing details on a recent incident impacting one of our... by flaminHotSpeedo on Friday May 24, 2024 @11:54PM (#40472538)

I'm inclined to not believe GCP because they edited their status updates retroactively and lied in their postmortem about the Clichy fire in Paris not affecting multiple "zones"

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Re:Sharing details on a recent incident impacting one of our... by graemep on Friday May 24, 2024 @06:31PM (#40471073)

The had another provider because the regulator requires it. I suspect a lot of businesses in less regulated industries do not.

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