>Are you seriously saying that identifying the gap between how things work and how things should work is useless

I'm not sure how you're getting that impression. It's pretty obvious the linked tweet is upset at google's behavior specifically, rather than the relationship between employees and companies in our society. That's what the parent commenter is objecting to.

Yes, and in doing so suggesting that the relationship between companies and society is immutable and that companies acting this way is inevitable. Neither is the case, since companies are a legal construct created by societies that can be regulated as those societies choose. And, indeed, other societies have chosen to regulate companies differently and don't have companies doing this sort of thing nearly as much.

It’s also arguably the most beneficially productive imperative in those domains that are shaped by iterative change towards an idealized conception.