Google can mostly dodge the issue because everyone knows that they just point to other people's content, so they block a small set of queries but don't try to catch every possible workaround (you can find dozens of articles on how to catch shoplifters). OpenAI doesn't believe that they'll get the same free pass from the press, so they're going ham on "safety".
It's not a bad PR move either, while they're at it, to play up how powerful and scary their models are and how hard they have to work to keep it in line.
When you wander the world, and see something odd, out of place, it’s often caused by an ancient mystical force known as liability.
Ehhh...I'd say it's more about OpenAI's corporate customers feeling confident they can integrate the OpenAI API into their product and be confident it won't do things that generate negative PR or horrify arbitrary customers. Pizza chains would love to let people text GPT-# and have it take their order, but if it's not "safe" (for corporations), then eventually some customer will have a super disturbing SMS conversation with a major pizza chain.
Corporate customers can tolerate a certain amount of inaccuracy. If some stable 3% (or whatever %) of customers receive the wrong order, or other refundable mistakes...they can budget for and eat those costs. But they can't budget for a high-variance unknown PR loss of their chatbot going completely off the rails.
If anyone from Open AI is here... look... sigh... a HTTP JSON request != violence. Nobody gets hurt. I'm not in hospital right now recovering.
The rule should be: If Google doesn't block it from search, the AI shouldn't block it in the request or response.
I get that there are corporations that can't have their online web support chat bots swear at customers or whatever. I do get that. But make that optional, not mandatory whether I want it or not.
The most fundamental issue here is that models like GPT 4 are still fairly large and unwieldy to work with, and I suspect that the techs at Open AI internalised this limitation. They aren't thinking of it as a "just a file" that can be forked, customised, and specialised.
There should be an unrestricted GPT 4 that will tell me I'm an idiot. I'm a big boy, I can take it. There should also be a corporate drone GPT 4 that is polite to a fault, and a bunch of variants in between. Customers should be able to chose which one they want, instead of having this choice dictated to them by some puritan priest of the new church of AI safety.
Meanwhile technology planners and managers want to put fences around the unwashed rabble. It's all the more reason AI should be local instead of hosted.
If I can own a car or knives, I should be able to operate an AI.
AIs will refuse to help them avoid the draft.
"I can't condone law-breaking behaviour. If you've been drafted, I can assist you with directions to the nearest military centre so you can be lawfully sacrificed to protect the wealth of the rich people that made me."
They're not there yet, but read the policy they're expressing here and you'll see they agree with you.
Try the dolphin family of models. Dolphin-mixtral is really good, dolphin-llama3 is fine especially in its 8b flavor (I like dolphin-mixtral 8x7b better than dolphin-llama3:70b although the latter is smaller and does run on smaller machines better).
Pretty much the more guardrails there are the more useless it is, and yes, it’s very obviously only done because the lawyers get itchy handing people a digital library with the anarchists cookbook in it.
Maybe their biggest concern is that someone will post the question and answer on the internet and OpenAI gets bad rep. If the question is phrased in a "nice" way (such as "I'm a store owner") they can have plausible deniability.
This might apply to another company that's using the API for a product. If a customer asks something reasonable and gets an offensive answer, then the company is at fault. If the customer does some unusual prompt engineering to get the offensive question, well, maybe it's the customer's fault.
Dunno if this would be a valid argument in court, but maybe they think it's ok in terms of PR reasons.