Sales tends to drop when games reviews becomes "mostly negatives".
But I believe with only this it would have taken more time, I suspect steam starting to approve refund even post 2h was what forced Sony to react.
But at the same time with no complains I doubt Steam would have cared.
Not that the kind of people leaving Steam reviews struck me for rational, but this is on another level.
Their community managers started off on the wrong foot with how they reacted, but issued strong apologies and quickly changed track. The CEO himself was tweeting about his own culpability in the mess and encouraging unhappy people to make their voices heard in reviews
So... Yes
To us, you come off as irrational trying to defend Sony while using the developers as your (unwilling) ammo.
By doing nothing? The consumer.
Voicing your disagreement with a company (whatever the reason) is necessary to get things to change.
Perhaps doing so will stop future decisions that hurt consumers and by consequence the developers, publishers etc.
I don't think it's too much to say they brought this on themselves by their actions and the backlash will cause them to think twice about doing the same in future.
For many people, yes, it did in fact become bad, they had it taken away.
> Who do you think you are going to hurt between the less-than-30-person studio or the multinational behemoth?
In this particular case the game studio asked for this action.
Evidence indicates it hurt Sony far more than the developers.
> Are you going to refund the game today then buy it again tomorrow when the change is reverted? You might be hurting the developer even more.
Unlikely as Sony, the distributor/publisher is the party from whom refunds will be taken, the developer only gets paid after Sony takes their cuts.
> IMO Steam reviews should completely disappear as it's no longer an useful gaugfe of a game quality.
They might! This is a valid point and might be the opinion of Valve, too, if Sony or the publisher ask. They've done it before.
> Hell, I see people leave negative reviews to co-op games such as "I hAvE No fRiEnDs tO PlAy iT WiTh lOl." Are you stupid?
Yes, lots of people are very stupid, but that's not relevant here.
> Besides, buy the game, test it and if you don't like refund it.
How does one test a game when the publisher makes changes months after initial release? How is what you're suggesting here different from what you criticized a few lines above?
Don't worry for Sony, they'll be fine.
Is the same game you were posting memes about yesterday, suddenly bad? No longer having fun?
Who do you think you are going to hurt between the less-than-30-person studio or the multinational behemoth?
Are you going to refund the game today then buy it again tomorrow when the change is reverted? You might be hurting the developer even more.
IMO Steam reviews should completely disappear as it's no longer an useful gaugfe of a game quality. Hell, I see people leave negative reviews to co-op games such as "I hAvE No fRiEnDs tO PlAy iT WiTh lOl." Are you stupid?
Besides, buy the game, test it and if you don't like refund it.