Re:Helldivers 2 Removed from Purchase on Steam in over 150 C...
by gambiting on Sunday May 05, 2024 @01:34PM
(#40266594)
"If the messaging had been more clear that the Skip function was only temporary and a PSN account would absolutely be mandatory in the future then that would be different"
No it wouldn't, because people would still complain. There could be a flashing popup present at all times in a corner of your screen saying "YOU MUST SIGN INTO PSN TO PLAY" and people would still complain, there's no satisfying the outrage when it happens.
Re:Helldivers 2 Removed from Purchase on Steam in over 150 C...
by bluefirebrand on Sunday May 05, 2024 @01:55PM
(#40266772)
People would still complain but their complaints would not hold any water
As it stands, Sony and Arrowhead have created a mess with inconsistent messaging, inconsistent behavior, and extremely poor customer relations
In their defense there is a sentence on that Modal that does say that a PSN account is required to play. It was also included on the Steam store page that it requires a PSN account. The issue I have is that the functionality of the Modal is at odds with the messaging. In this sort of case, I strongly believe that the Functionality should be taken as the fact, not the message.
If the messaging had been more clear that the Skip function was only temporary and a PSN account would absolutely be mandatory in the future then that would be different
As it stands, the message just seems like a Dark Pattern to try and get users who do not notice the skip button to link a non-mandatory PSN account.