Fisker lost track of millions of dollars in customer payments for months

Re:Fisker lost track of millions of dollars in customer paym... by petercooper on Wednesday March 27, 2024 @03:43PM (#39843672)

To be fair, my mother is in a protracted situation with one of Europe's largest banks and the UK government's savings scheme. She made a transfer of a sum of money to the savings scheme but the bank refused for various reasons, yet the savings scheme acted as if they had received it. She now has the lump sum in both the bank account and the savings scheme with both of them claiming everything is fine and refusing to investigate further unless she files an official complaint at having 2x the money(!)

If a global bank and the UK government can't figure this stuff out, I can certainly see how a company like Fisker might drop the ball.

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Re:Fisker lost track of millions of dollars in customer paym... by 0cf8612b2e1e on Wednesday March 27, 2024 @04:37PM (#39844303)

Guess she should close the savings account and see how much they send her?

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Re:Fisker lost track of millions of dollars in customer paym... by throwway120385 on Wednesday March 27, 2024 @04:55PM (#39844488)

"Bank error in your favor. Collect $200."

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Re:Fisker lost track of millions of dollars in customer paym... by RajT88 on Wednesday March 27, 2024 @07:30PM (#39845904)

An extremely accurate way to describe it. $200 back when Monopoly was made is equivalent to ~$4500 USD.

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Re:Fisker lost track of millions of dollars in customer paym... by mvdtnz on Wednesday March 27, 2024 @04:20PM (#39844107)

OP was commenting on the use of cheques, which is comical in the rest of the world. Banking errors can happen anywhere.

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Re:Fisker lost track of millions of dollars in customer paym... by bigiain on Wednesday March 27, 2024 @07:56PM (#39846118)

Yep. I remember having a chequebook. Pretty sure it was around the mid 1990s. I don't remember ever using one, or ever renewing the chequebook. I don't think I've seen an actual paper cheque since the job I quit in 1998.

(I'm from Australia.)

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Re:Fisker lost track of millions of dollars in customer paym... by foobarian on Wednesday March 27, 2024 @05:32PM (#39844838)

Heh. Couple months ago my mortgage company applied a payment to two consecutive months, also paid by paper check. Maybe check processing skills are getting lost from the workforce.

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Re:Fisker lost track of millions of dollars in customer paym... by SoftTalker on Wednesday March 27, 2024 @06:53PM (#39845588)

I am now trying to set up direct deposit in an investment account I own. Despite being able to buy and sell online in that account, to enable direct deposit I need to mail them a paper form, with notarized signature, and include a voided blank check. I have not written a paper check in years and I'm not even sure I have any.

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Re:Fisker lost track of millions of dollars in customer paym... by jfray2k22 on Thursday March 28, 2024 @05:24PM (#39857487)

Most banks will print a sheet of 3 on demand at a branch. I think they're called counter checks? I haven't used a checkbook in probably about a decade, so when they've been needed for some reason, I just get those.

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