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A comment on Air Canada Has to Honor a Refund Policy Its Chatbot Made Up. Parent comment
"The answer is yes, you may receive a refund within 2 hours of departure. More details are here: (link)"
is _entirely_ different from
"Our refund policy is here: (link)"
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"The answer is yes, you may receive a refund within 2 hours of departure. More details are here: (link)"
is _entirely_ different from
"Our refund policy is here: (link)"