http://news.ycombinator.com/item?id=577684
Now, I don't disagree with your general point: Microsoft gets more scrutiny than Apple does on HN about security, and Apple enjoys an inflated perception of platform security here --- I attribute that to a general Unix bias, by the way, and not to Apple fandom.
But please be careful to note that I'm not a part of that phenomenon. You will, if you dig, find comments of mine that are critical of Apple security; you will probably not find comments critical of Microsoft's security practices.
(To be clear: securing a whole platform is an incredibly difficult job, and platform software security talent is some of the hardest to find in the whole industry; both Apple and Microsoft take this stuff seriously and, compared to 2002, both do a fantastic job. Also: the security of the iOS platform is a different story than of the OS X platform.)
Which is exactly what he points out about your comment, but related to Apple. You know Apple thus you're less likely to criticize them properly.
It doesn't mean what you wrote is entirely wrong, but I think he has a point. MS is very harshly criticized for any security issue, no matter how small, and hey, that's probably a good thing.
For Apple if there's any possibility we find them.. excuses.. really? (and the "I don't know anyone who used file vault before!" sounds terrible, to be honest)
It just didn't happen to be - and still isn't - relevant here.
You'll notice sometimes I'm also wrong and make errors. You could get a strong opinion of me either way (good, or bad) by reading that.
If we were to know pretty well each person (like they do in smaller forums or places where the nickname and history is highlighted), we'd always agree and disagree with the same persons in general (there's always exceptions).
And the person's reply was made on a single post, which I think is the way to go.
I don't know if HN nicks are small and history not as easy to follow as in some other sites on purpose, but I like it.
Now, I've been way off topic, sorry :)
Slightly more on topic tho: MS ain't perfect security wise either, even thus they've made huge progress. Microsoft research also has very interesting attempts such as Singularity or Gazelle. I don't know any other company doing that. That's one place I'd want to work for MS.
Interested in this. More secure or less? Any thoughts on it?
I'm offering a carefully considered assessment: HN would probably be better off if we just banned ZDNet and venues like ZDNet. Ryan Naraine and Dancho Danchev have other outlets to write in that might make it to HN.
Curious if one of the reasons for that is that it makes you a target?
I really can't imagine how it wouldn't pay for you (business wise) to be mentioned given what you do in mainstream press. In order to be mentioned in mainstream press it pays to have mention elsewhere as a starter. I can see a CEO with a security problem reading a quote of yours in the WSJ and handing the tearout to someone with the instructions to contact you about some issues they are dealing with. I can see links and quotes from both online and offline mention of your name appearing on your website and giving you and edge on your competition.
By the way mention on your website such as "Our work has been featured in Network World, eWeek, Forbes, Macworld, Wired, and the Washington Post, and at conferences ranging from Black Hat to Gartner" and links to or copies of said articles will not produce the same results. And if the articles are old that is why you need fresh mention.
That said I can totally see (which is why I asked) how a security researcher frequently mentioned in the press, like a former boxer sentenced to prison, becomes a juicy target and that is definitely a downside.
* In my particular line of business, the quality of one's website has vanishingly little to do with success. We have a cookie-cutter front page that says cookie-cutter things; its purpose is to confirm that we are, in fact, a real business. It succeeds at that.
* I have no doubt whatsoever that people outside software security, or maybe even new entrants in software security, have much to gain from press hits. But "fresh hits" do very little for us.
* Only a very small minority of our business is "event driven", such as when a CEO realizes he has an immediate security problem. We're an engineering service. In the overwhelming majority of cases, we're working for other engineers and their product managers who've known for ages that they need help with security; we get engaged when it makes sense in the budget and the dev cycle to engage us.
We're one of the largest pure, dedicated software security firms; we're also one of the more mature/established of them. Most of our business tomorrow will come from executing competently today; people who can reliably flush security flaws out of arbitrary pieces of software are in short supply and high demand.
Given that we have a plurality of OS X users on HN (according to the last poll), it's not surprising that post-purchase rationalization is a common response to such articles.
Since its effect is directly proportional to the cost of the purchase in question, it would make sense that relatively expensive objects, such as smartphones and computers, would trigger a correspondingly stronger negative reaction to criticism of said product.
Saying "people defend the products they buy, sometimes wrongly" is not in any way controversial, and wasn't (in my opinion) about your comments.
Seriously, not everything need revolve around your one comment. FFS.
Dissonance model has been shown to not be proportional to price. Which is intuitive as you see fervent defending of brands for products such as beer, wine, websites etc which are relatively low cost or have no cost to the user.
"Post-purchase rationalization", even if we are to take the sketchy "studies have shown route", goes for major stuff, not for each and every fault or bug in a bought product.
People ARE able to talk ill about their products, and in fact Mac and Windows and Linux users speak ill of their systems each and every bloody day. We even have mottos, like "FTFF".
This significant difference informs how people respond, regardless of the nature of the blunder.
If your company sells software to businesses, the standards are a little higher. Either you make sure such a bug cannot slip through by testing, or you have to make it up in support by at least reading all the new customer questions.
How much effort is it to read the first post of every new thread started there? I bet it can be done by one guy who has basic knowledge of computers, heck just hire a Genius bar guy. :)
Nobody said that there is no security hole and no problem.
It is simply inacceptable that a user basically reported the issue on their support forum and didn't even get an answer back.