Re:Apple security blunder exposes Lion login passwords in cl...
by kevinchen on Sunday May 06, 2012 @02:06PM
(#3935766)
mrich, no company's engineers can be expected to spend their days reading every single thread on the company's support forum. I wonder if the researcher(s) reported the issue using Apple's Bug Reporter? It has a special category for Security.
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Re:Apple security blunder exposes Lion login passwords in cl...
by Drbble on Sunday May 06, 2012 @02:24PM
(#3935831)
What does "support" mean then? They absolutely should have staff skimming the forums and escalating important issues.
Re:Apple security blunder exposes Lion login passwords in cl...
by mrich on Monday May 07, 2012 @03:51AM
(#3938094)
The post was made on the Enterprise servers forum.
https://discussions.apple.com/thread/3715366
If your company sells software to businesses, the standards are a little higher. Either you make sure such a bug cannot slip through by testing, or you have to make it up in support by at least reading all the new customer questions.
How much effort is it to read the first post of every new thread started there? I bet it can be done by one guy who has basic knowledge of computers, heck just hire a Genius bar guy. :)