Careful with this company. Do some research before buying anything from them so you know what you are getting into. Still waiting for my refund...

Same.

They are indeed bad with refunds. But if you need a device, not money, they will deliver it to you. Sent from my Librem 5.

Can confirm both points.

While you're waiting would you like to play a game of "is this cold-call email offering a return on investment phishing, or just poorly worded?" [1]

[1] https://news.ycombinator.com/item?id=35896833

Took me almost a year to get a refund, and I had to escalate to an insider that I personally knew.

"Made in USA" is disingenuous, at best.

Care to elaborate? AFAIK it's well regulated: https://en.wikipedia.org/wiki/Made_in_USA

It also means the phone costs over $2000.

That's probably the real price if you add in the externalities like workplace and environmental regulations which don't apply to Chinese products.

So what? Where are the cheaper alternatives?

If you want to play the "where is this ACTUALLY made" game you can play it all of the way back to the origin of the crude oil refined into diesel for the excavator that scooped up the raw silicon.

"Made in Alberta"

That being said, many ICs are still made in the USA. They might be packaged in Singapore or elsewhere, but they are lithograph'd in Texas, Virginia, and other places in the US.

Just updated my Librem 5, to see where it's at after catching dust in a drawer for a year. No bluetooth audio, sluggish browsing, no maps, no suspend, nice terminal, sweaty hands from the heat exhaust. So... still no battery life, and charging takes a couple of hours. I didn't even bother to try calls. Been there, done that with the PP & PPP. Great idea, nice proof of concept, but this is not a usable phone at all. Back to Fairphone + CalyxOS for me...

Something is wrong with your unit. Try to update the firmware: https://forums.puri.sm/t/librem-5-firmware-updates/20604

See also: https://forums.puri.sm/t/librem-5-daily-driven-in-profession... and https://forums.puri.sm/t/i-am-getting-17h-of-battery-time-on...

Bluetooth audio, maps work for me. NoScript make browsing quite fast.

Something must be wrong with yours.

BT audio with my headphones and car works fine.

Browsing is fine in FF unless the website is very JS intensive.

Maps works with Puremaps.

The terminal is fine? Unless there is something specific you want out of it. I tried getting kitty to run but it doesn't without opengl.

Heat used to be a bit much but it doesn't get more than a little warm now and hasn't been hot since I first got it almost a year ago.