Re:The failure of self-checkout technology
by bombcar on Wednesday January 17, 2024 @10:22AM
(#39028923)
The worst example of that I know of is Kohl's - everything there is insanely overpriced, but there is almost always a combination of sales, coupons, and sacrificial goats that gets you to normal or below normal pricing.
Walmart (and Costco, and Trader Joe's, and a few others) are so large that instead of making you dance around with coupons and such, they just tell the company to give them a discount and pass it on to the customer. An item at another store that needs a store app, coupon, etc, will just be dropped the same price at Walmart I've noticed.
(I hate the Kohl's style, as even when I stack coupons and get to 75% off on clearance, I still feel I missed something and got cheated. But apparently lots of shoppers really love that kind of "bargain hunt".)
JC Penny famously tried to get out of that and it almost killed them: https://www.forbes.com/sites/panosmourdoukoutas/2017/02/24/a...
Walmart (and Costco, and Trader Joe's, and a few others) are so large that instead of making you dance around with coupons and such, they just tell the company to give them a discount and pass it on to the customer. An item at another store that needs a store app, coupon, etc, will just be dropped the same price at Walmart I've noticed.
(I hate the Kohl's style, as even when I stack coupons and get to 75% off on clearance, I still feel I missed something and got cheated. But apparently lots of shoppers really love that kind of "bargain hunt".)