Outlook is Microsoft's new data collection service

Re:Outlook is Microsoft's new data collection service by boplicity on Thursday January 11, 2024 @12:23PM (#38955376)

As a newsletter provider, I can say that iCloud is problematic. People who actively want our newsletters often have trouble getting them. iCloud will bounce their emails back for no good reason.

Eventually our subscribers will get in touch with us asking why our emails are no longer getting sent to them. This is with very low spam rates, DKIM, and DMARC set up. There's also no good way to contact the iCloud postmaster, which is an option for every other major email service.

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Re:Outlook is Microsoft's new data collection service by CharlesW on Thursday January 11, 2024 @12:55PM (#38955901)

In case it's helpful, https://support.apple.com/en-us/102322 has a handy bulk mail deliverability checklist and the direct email of the iCloud Mail postmaster team.

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Re:Outlook is Microsoft's new data collection service by Cacti on Thursday January 11, 2024 @12:54PM (#38955888)

Well that’s… problematic. There’s no business tier support with icloud?

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Re:Outlook is Microsoft's new data collection service by CharlesW on Thursday January 11, 2024 @12:57PM (#38955940)

System admin can get direct support from Apple's iCloud Mail postmaster team at [email protected]. https://support.apple.com/en-us/102322 has a list of the information they want in order to diagnose and address delivery issues.

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Re:Outlook is Microsoft's new data collection service by boplicity on Thursday January 11, 2024 @02:27PM (#38957516)

That's new contact info! Thank you for the note. :)

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Re:Outlook is Microsoft's new data collection service by beyonduk on Tuesday January 16, 2024 @08:24AM (#39012998)

Good luck getting any reply. I have been emailing them for weeks and not so much as an acknowledgement

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