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Re:Is my plane a 737 MAX? by Fischgericht on Tuesday January 09, 2024 @03:10PM (#38931341)
I find it puzzling that airlines are still ordering this plane.

It's not just us, the customers, who should "vote with their feet", but the airlines, too. I would not buy from a vendor that is not able to have a QA process that makes sure all screws and bolts are in place, fastened and secured. Even if it would not be an airplane where this is critical for safety, even if it would just be a toaster, I would stop buying.

I would find it insulting as a customer to buy something for 50 Million USD to find out that the vendor was not willing to invest a little bit in QA. I understand that the 737 MAX is very cheap, but the damage to an airlines reputation, even if 90% of the customers do not care, should be priced in, which in the end makes it an expensive airplane.

Looking at the number of quality and design issue problems Boeing had during the last couple of years, combined with the press attention they are getting now, I think we can take it for granted that during the next couple of months more such issues will be found, including the "oops, that potentially could have crashed the airplane" category.

Also, I find it really insane that after all these issues the FAA still has not been reformed, properly staffed and funded. It really really should be clear by now that the system of Boeing doing the "certification" the FAA is supposed to be in charge of themselves.

And finally: It goes beyond my comprehension that someone would decide to build a version of the voice recorder specifically for the US that only stores 2 hours of voice, while the international version of the same plane stores 25. What kind of cost reduction per unit is that, $1 per airplane? Having two different models to "certify", produce and warehouse just to save a dollar or something per unit does not sound like any sane business decision.

Some people say that Boeing is that terrible because they cut corners to save costs everywhere. But to me it sounds like they even are bad at executing cost cutting...

Re:Is my plane a 737 MAX? by dawnerd on Tuesday January 09, 2024 @03:15PM (#38931438)
What choice do they have? If they switch to Airbus they’re going to be waiting until at least 2030. They could buy used but that’s goes against why airlines are ordering new planes to begin with. And that’s not factoring in the maintenance cost in switching manufacturers. Thats why you’ll see airlines be a Boeing or Airbus only fleet.
Re:Is my plane a 737 MAX? by crazytony on Tuesday January 09, 2024 @04:19PM (#38932253)
The counter point to operating one type is on display here: if the regulator grounds the type, your whole airline is stuck.

The only thing that eliminates/highlights issues is time. The 320 and 220 are faced with major engine issues and groundings due to looks at notes not QAing the metal powder used in the sintering process for over 8 years.

Re:Is my plane a 737 MAX? by mulmen on Tuesday January 09, 2024 @07:31PM (#38934479)
Except Alaska is an all Boeing 737 airline and they are still operating. Only some of the planes are grounded.
Re:Is my plane a 737 MAX? by panick21_ on Tuesday January 09, 2024 @08:58PM (#38935182)
There have been basically no engine development program ever that had no reliability issues. The big problem is the maintenance backlog. The A320 NEO btw has more then 1 engine option.
Re:Is my plane a 737 MAX? by datadeft on Tuesday January 09, 2024 @03:40PM (#38931793)
Do you think it is better to buy a plane that potentially going to be grounded than wait?
Re:Is my plane a 737 MAX? by pc86 on Tuesday January 09, 2024 @04:00PM (#38932033)
Yes, because you get revenue from a plane that is "potentially" going to be grounded, and you don't get anything from sitting around.
Re:Is my plane a 737 MAX? by crazytony on Tuesday January 09, 2024 @04:20PM (#38932263)
and the manufacturer can be held liable for lost revenue so even if the AC is grounded, you can get some $$$
Re:Is my plane a 737 MAX? by datadeft on Wednesday January 10, 2024 @10:02AM (#38939611)
Makes sense!
Re:Is my plane a 737 MAX? by pknomad on Tuesday January 09, 2024 @03:58PM (#38932022)
I'm not saying I support how the 737 MAX program was executed but at least you have a plane that is potentially flying versus not having one at all.
Re:Is my plane a 737 MAX? by Fischgericht on Tuesday January 09, 2024 @10:06PM (#38935642)
I have seen this 2030 number posted a couple of times now. Is this validated information? Is it really such a long wait to get an airplane from Airbus?
Re:Is my plane a 737 MAX? by hef19898 on Wednesday January 10, 2024 @04:25AM (#38938123)
Yes, their order book for the A320Neo is that full. As is Boeings for the 737 if I remember correctly. One can always pay more and hope someone else is cancelling so, this approach ain't working at scale so. And in the case of Airbus, that is based on a delivery rate of around 60 aircraft, single aisle only, per month already.
Re:Is my plane a 737 MAX? by speed_spread on Tuesday January 09, 2024 @10:20PM (#38935719)
They could buy the excellent Bombardier C-Series instead. Oh, wait it had to be sold to Airbus after Boeing killed it by lobbying for 300% US import tariffs on it (it's now become the Airbus A220).

_Fuck_ the new Boeing.

Re:Is my plane a 737 MAX? by weaksauce on Tuesday January 09, 2024 @03:44PM (#38931848)
> And finally: It goes beyond my comprehension that someone would decide to build a version of the voice recorder specifically for the US that only stores 2 hours of voice, while the international version of the same plane stores 25. What kind of cost reduction per unit is that, $1 per airplane? Having two different models to "certify", produce and warehouse just to save a dollar or something per unit does not sound like any sane business decision.

pilots unions strongly fight against this for privacy reasons is why.

Re:Is my plane a 737 MAX? by crazytony on Tuesday January 09, 2024 @04:21PM (#38932276)
yes. It wasn't about cost at all. It's the same reason there are no cameras on the flight deck.
Re:Is my plane a 737 MAX? by contravariant on Tuesday January 09, 2024 @07:10PM (#38934268)
Normally I would agree with them that making the recording much longer than it plausibly needs to be is not a good idea. Preventing life-or-death situations is about the only reason I'm in favour of recording anything at all.

However evidently 2 hours of sound isn't long enough. Just because a plane keeps going for more a few hours doesn't mean the incident wasn't serious enough to warrant recording.

Re:Is my plane a 737 MAX? by mulmen on Tuesday January 09, 2024 @07:32PM (#38934490)
Sure, more time would be good for investigators. But pilots have legitimate concerns about these recordings. Those concerns need to be heard and addressed so this change can be made safely.
Re:Is my plane a 737 MAX? by account42 on Wednesday January 10, 2024 @05:52AM (#38938816)
> But pilots have legitimate concerns about these recordings.

They have concerns. Legitimacy is a matter of opinion.

> Those concerns need to be heard and addressed so this change can be made safely.

Actually, they don't. Pilots trying to hide evidence are free to find another job that isn't as safety critical.

Re:Is my plane a 737 MAX? by mulmen on Wednesday January 10, 2024 @11:04AM (#38940054)
> Pilots trying to hide evidence are free to find another job that isn't as safety critical.

This is an uncharitable and dangerous take. If you are unwilling to listen to their concerns how can you so confidently dismiss them?

Pilots care about safety. They’re on the same planes as the passengers. They have a personal interest in improving safety. Their concerns should be heard and given consideration.

If pilots don’t feel safe communicating they wont, which undermines safety for everyone involved. Creating a disincentive to communicate is dangerous.

I agree we should have more data for the purpose of investigating incidents but the blameless culture must be maintained. If pilots have doubts or concerns about that they need to be addressed.

Re:Is my plane a 737 MAX? by pants2 on Wednesday January 10, 2024 @10:11AM (#38939730)
That's crazy. I would venture to say that most workplaces have security cameras, many with sound recording, that can be accessed at any time by management or building security. But commercial airline pilots can't be recorded?
Re:Is my plane a 737 MAX? by mulmen on Wednesday January 10, 2024 @11:01AM (#38940020)
I didn’t say they can’t be recorded. I said pilots concerns should be heard and addressed. Your immediate, inaccurate, and adversarial response is exactly the kind of behavior that undermines trust. Blameless culture is critical to aviation safety so undermining trust undermines safety.

> I would venture to say that most workplaces have security cameras, many with sound recording, that can be accessed at any time by management or building security

In the presence of surveillance equipment you should behave as if this is the case but is it? Can management freely access audio and video recordings of employees? I’d be very surprised if that is the case in a corporate setting and I have never seen anything to suggest that it is. I would absolutely like to have a voice in how recordings of me are used by management. Pilots were smart enough to organize and demand that voice.

Every organization I have ever worked for had strict data retention policies to protect the organization in case of a lawsuit. If there were audio or visual recordings of the workplace they were retained only as long as required by law. I have never seen those recordings myself or heard of them being used in any analysis. Already in this comment section the suggestion has been made to mine these recordings with “AI”. This is the kind of ill conceived problem seeking pilots are right to be afraid of.

For the recordings to be useful pilots need to communicate freely. That means they need to feel safe from retaliation. Without these protections pilots will not communicate freely and the situation may actually be less safe.

Re:Is my plane a 737 MAX? by contravariant on Wednesday January 10, 2024 @06:51PM (#38945331)
I'm not calling their concerns illegitimate, heck I probably agree with most of them. Some people are way too happy to record everything and use it however they like, even suggesting the recordings should be used to to blame pilots (!).

They deserve to put forward their concerns regarding the use of the recordings. They may have to concede the point on the length of the recording though, that one is hard to justify if it impacts a legitimate and reasonable investigation. And if these recordings are abused then their length is not the most damaging aspect.

Re:Is my plane a 737 MAX? by mulmen on Wednesday January 10, 2024 @07:18PM (#38945564)
I don’t think it is constructive to say they “may have to concede”. I think it is more constructive to say a compromise must be reached. Some give and take will be required on all sides.

Their concerns require consideration to avoid the chilling effect on communication. If pilots aren’t on board with the changes the intended benefits may not be realized.

Pilots aren’t robots. You can’t dictate behavior to them. They’re human and intelligent, that makes the environment complex and delicate. The mutual trust from a blameless culture must be maintained. That means treating pilots with respect and listening to their concerns.

If the concern is retaliation (reasonable concern IMO) then pilots need stronger protection to alleviate that. They are probably most likely to trust those protections if they come from the union rather than FAA or the company who can then “alter the deal.”

Re:Is my plane a 737 MAX? by Fischgericht on Tuesday January 09, 2024 @10:10PM (#38935663)
Wow, that's crazy.

I understand the privacy reasons, but this concern should be addressed by access control to the recordings. Just make sure that only for example the NTSB is authorized to download the full recording. If you as a pilot have just barely survived a near fatal event, you probably won't mind an NTSB investigator listening to the dick jokes you have done as a pilot inflight. And if it was a fatal crash the dead pilot won't mind at all.

Re:Is my plane a 737 MAX? by immibis on Tuesday January 09, 2024 @03:16PM (#38931467)
Remember that airlines are forced to make good financial decisions, or they'll go bankrupt. That means buying from the vendor all their pilots are trained on, and it means buying from the cheapest vendor, and it means buying from the vendor with the shortest lead time. They might not have much choice.
Re:Is my plane a 737 MAX? by rufus_foreman on Tuesday January 09, 2024 @08:08PM (#38934816)
>> Remember that airlines are forced to make good financial decisions, or they'll go bankrupt.

List of airlines that have gone bankrupt, US only:

Aero Sun International

Aero Virgin Islands

Aeroamerica

Air Bahia

Air Canada

Air Kentucky

Air Midwest

Air Pennsylvania

Air South

Aloha Airlines (three times)

Altair Airlines

America West Airlines

American Airlines

American Trans Air (ATA)

Arrow Air

Astec Air East

ATA Airlines

Avianca

Big Sky

Braniff International

Cochise Airlines

Comair

Connectaire

Continental Airlines

Coral Air

Delta Air Lines

Direct Air

Dynamic International Airways

Eastern Airlines

Eastwind Airlines

Eos Airlines

Evergreen International Airlines

Excellair

Flash Airlines

Florida Airlines

Frontier Airlines (twice)

Gemini Air Cargo

Golden Gate Airlines

Independence Air

Indiana Airlines

Island Air (Hawaii)

L’Express

LANICA

LATAM Airlines Group

Maxjet Airways

Mesa Airlines

Mexicana

Miami Air

Midway Airlines (twice)

Mountain West Airlines-Idaho

National Airlines

National Florida Airlines

New York Airways

Northcoast Executive

Northwest Airlines

Oceanaire Lines

Pacific Coast Airlines

Pan American World Airways

Partnair

PenAir

Pinehurst Airlines

Pinnacle Airlines

Primaris Airlines

Princeton Air Link

Ravn Alaska

Republic Airways Holding

Ryan International Airlines

SeaPort Airlines

Silver State Airlines

Skybus Airlines

Southeast Airlines

Southern Air

Sun Country Airlines (three times)

Swift Aire Lines

Tejas Airlines

Trans World Airlines

TransMeridian Airlines

United Airlines

US Airways (twice)

Will's Air

-- https://en.wikipedia.org/wiki/List_of_airline_bankruptcies_i...

Re:Is my plane a 737 MAX? by Aloha on Tuesday January 09, 2024 @03:28PM (#38931653)
Buying something else means a pilot/fleet mismatch, and higher retraining costs
Re:Is my plane a 737 MAX? by ytdytvhxgydvhh on Tuesday January 09, 2024 @04:37PM (#38932462)
It’s like people buying Teslas. Sure, it’s a company run by a mercurial edgelord billionaire who doesn’t believe in quality assurance or decent post-sale service, but hey, it’s a well-priced (depending on your jurisdiction maybe) car built by a company focused on electric cars and chargers. Not like you have a ton of options.
Re:Is my plane a 737 MAX? by Fischgericht on Tuesday January 09, 2024 @11:05PM (#38936008)
I don't think it's a comparable situation.

A lot of Tesla drivers, especially the early ones, are part of some kind of cult. Think about all the people who paid thousands of USD/Euro to buy a license to "Autopilot is coming in two weeks", to still haven't gotten any return on investment at all (over here in Europe it is not available at all).

And I am saying this having bought my Tesla three years ago.

Also, while their build quality is pretty terrible compared to oldschool car manufacturers, with the exception of Autopilot most of their build quality problems are not safety related. Think of the excellent Euro NCAP Safety test results, for example. It's more like that you know that if you buy a Tesla you can not expect the wipers to be any good at cleaning the window, or the doors not being aligned properly.

My impression is that Tesla has a very good QA, but with a policy of "we'll ignore all cosmetics".

Boeing on the other hand does appear to have completely broken QA processes in the safety sector. Their priorities might be the opposite of Tesla's. Kind of "It's OK if it explodes as long as it looks nice while doing so".

:)

Re:Is my plane a 737 MAX? by averageRoyalty on Thursday January 18, 2024 @05:16PM (#39048637)
In Australia, both your points are invalid. There are stringent quality control rules (the new Model 3 has just been held back until Tesla make engineering changes to meet Australian compliance), and there are plenty of other pure EV company options - BYD, Polestar, etc - as well as decent alternatives like Kia and MG.

It's governments job to proactively ensure safety standards are met, that the consumer has recourse if they are not, and to allow healthy competition in the market. If your market doesn't have this, don't blame Tesla.

Re:Is my plane a 737 MAX? by Fischgericht on Wednesday January 10, 2024 @12:02AM (#38936412)
I also find it troubling that according to various press reports today the initial inspection instructions Boeing has given to the airlines have pretty much boiled down to "look around if you find loose bolts somewhere". If they had a working documented QA process they should have been able to immediately release step by step instructions on what exactly needs to checked and where.

My company builds routers, which are far less mission critical. We have step by step instructions on QA steps both hanging on our walls and available digitally, too. It would take us an hour or so to share these with customers.

I also wonder: All the time I only read about Alaska Airlines and United having grounded their 737 max planes. What about all the other customers of them around the world? I haven't heard of any other airline, for example here in Europe where I am, having grounded those planes for inspection. Is this a "if planes crash abroad it won't damage our shareholder value in the US that much" kind of strategy...?