Not to mention it integrates with Azure365, which damn near certainly the IT department has already standardized on, feels comfortable with, and has been flooded with enough propaganda to believe anything else is massively less secure. Plus Teams has tons of knobs and buttons for managing what your users do with it... and companies love managing their employees lol.

Sure, Teams is a steaming pile of crap to use day-to-day as a chat app, the search is slow and vague - and depending on policy, probably links you to messages that no longer exist in the archive lol. Oh you want to download message history? Nah gotta get an admin to do that bruh.

I'm in one nonprofit org using MS 365 and Teams, and listening to the guy behind the original decision talk about that ecosystem, I think its popularity really does come from propaganda. I was almost convinced until I actually used it... what a piece of junk. It's ugly for me and borderline unusable for our nontechnical users. I'm in charge now and considering ditching it.

The only saving grace is that members who can't deal with it are using local MS Office, which has some integrations with 365, thus making it kinda viable. But I feel like it's still a net negative.

This is how it became so popular so fast. If they had charged for it, all those Teams users would still be using Zoom.