Re:A Few Words About Blameless Culture – By Michael Hart – O...
by lazyasciiart on Monday December 04, 2023 @03:20PM
(#38522489)
pestering them? What people are actually worried about is firing them, which still happens even at companies that pretend they know better. I heard from friends at Salesforce that this guy was fired, for instance. https://www.theregister.com/2021/05/19/salesforce_root_cause...
I think it'd be a little more potent to just say hey, there's a difference between saying someone is partially responsible for an issue, and pestering them about it (e.g. telling them they did a bad thing when they likely already know - I suspect that is what people want to avoid when they go "blameless"). Blame is blame, and disrespect is disrespect. I like to see them as orthogonal.
The article's fire suppression story doesn't even seem like a blame problem to me. It was a jumping to conclusions problem. But again, maybe I only think this because the definition of "blame" is being played with.