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Re:From idea to replacing full-time salary in 4 months by grey-area on Monday April 16, 2012 @07:12AM (#3846866)
The value he is providing is a booking service, dealing with complaints, etc, no more, no less. Turns out lots of people value that quite a lot; almost as much as the cleaning itself.

I don't think you can really argue that this adds no value to the transactions - he is finding these cleaners more work than they would otherwise have had.

Re:From idea to replacing full-time salary in 4 months by localcasestudy on Wednesday April 18, 2012 @07:37AM (#3857451)
Value as I see it: Clients Book and pay online We show up on time We follow up after cleanings so clients rate the team We deliver wine with each cleaning We provide ridiculous customer service We have a 200% guarantee that we actually honor We simplify the price structure (cost is tied to number of bedrooms, that's it), no need to come out and do quotes

and more. It's a lot more than just, hey you make X, I'll charge X+$45 and we'll all be happy. I had to build entire systems around delivering top notch service to justify raising our pricing points and creating premium experiences for the client.

Re:From idea to replacing full-time salary in 4 months by ricardobeat on Monday April 16, 2012 @07:41AM (#3846933)
I didn't say it adds no value, but that's a lot of assumptions.