Lessons from going freemium: a decision that broke our business Posted by richardzhang on Tuesday November 28, 2023 @09:22AM from the lennysnewsletter.com dept. https://www.lennysnewsletter.com/p/lessons-from-going-freemium-a-decision ( 1 comment | 5 points | on HN )
"In just five months, we were able to raise a $16 million Series A funding round from one of the best investors in the world, a16z."
... strongly suggests that the customer was not their actual focus at all, doesn't it?