Airlines will make record $118B in extra fees with website dark patterns

Re:Airlines will make record $118B in extra fees with websit... by dymk on Monday November 20, 2023 @05:12PM (#38355646)

Maybe it's because I use Google Flights, but all of that information is front and center. I've never had to dig for it.

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Re:Airlines will make record $118B in extra fees with websit... by switch007 on Monday November 20, 2023 @05:20PM (#38355724)

Google Flights does not show checked baggage or non-standard seat fees AFAIK

It only indirectly shows baggage fees with certain airlines once you select a specific flight when it offers you a range of ticket options (e.g. with BA, it shows Economy Basic / Economy Plus options).

Never seen seat fees on Google Flights

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Re:Airlines will make record $118B in extra fees with websit... by dymk on Monday November 20, 2023 @06:04PM (#38356220)

I'm not sure what a non-standard seat fee is (it does show prices for seat tiers, such as economy vs first class), but it does show baggage fees for me.

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Re:Airlines will make record $118B in extra fees with websit... by switch007 on Tuesday November 21, 2023 @01:33AM (#38360133)

Eg extra leg room seats is what I mean. Ie what the person you replied to meant, what you understood when you said all that information is front and centre…

And what did you mean by baggage? Carry on or checked? I’ve never seen it show checked baggage fees. Maybe just estimates in small grey text somewhere at most

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