Re:Post Mortem on Cloudflare Control Plane and Analytics Outage
by NicoJuicy on Saturday November 04, 2023 @08:41PM
(#38146794)
?
You want Cloudflare to update every customer for an issue that they probably aren't affected with ( except when changing things) ?
Who even does that when you've got so many customers?
That's exactly what why the status page is there:
Re:Post Mortem on Cloudflare Control Plane and Analytics Outage
by iAMkenough on Sunday November 05, 2023 @09:42AM
(#38151529)
I don't want that. Cloudflare's customers want that. Cloudflare was embarrassed and needs to listen to the feedback they're receiving.
Instead of defending what was done and calling that good enough, Cloudflare should use this as an opportunity to commit to reevaluating the strategy for customer outreach during major service failures. If that's what Cloudflare expects from its service providers, that's what Cloudflare should provide to its customers.