The "hoi polloi" aren't born with fully fleshed out idea of "what they really want". Nor do they have much ability to communicate their wants to the market directly. Rather, their wants are in large part created by marketers, and the only signal they can send to the market (via "voting with your wallet") is their relative preferences for options available on the market. That is, they only get to choose from what's available. And what's available is under control of the vendors.
The way this relates to your "lower/higher order wants" is that my actions can actually communicate either of them. Where I spend my attention, or my money, can be driven directly by a high-order want - but I'm still limited to expressing that need only by choosing from a very limited set of actions or products that are available, and then my choice is also heavily biased by sales tricks and manipulative advertising strategies.
In short: I claim that the market is currently robbing all consumers of agency - "hoi polloi" and ${whatever the complement to that is called} alike. This is especially pronounced in tech industry, as commercial software resist commoditization - most apps and services are sticky and not interchangeable, so the UX decisions aren't being strongly influenced by competitive pressure. The vendors have an actual choice of how useful or how abusive they want to be. And they should get the blame when they choose the latter.
I see a three stage change, from the pre-Bernays world of informational advertising and functional markets, to the post-Bernays world of contrived demand driven by psychological advertising, to what we have now.
Now we have policy driven economics in which technological goods are foisted upon the population and a post-hoc rationale of why they are necessary is relentlessly pushed as an explanatory narrative.
We're approaching the point where the "very limited set of actions or products " is so dominant that the only choice looks like abstinence; the "Luddite's" choice to not be abused.
Isn't that the dream of good technology and good internet?
People want the "next fix" internet because that's all they know. People would likely prefer a different internet if they ever had the chance to experience it.
There are normal, highly functional heroin users, and there are people with mental inclinations who will get addicted to anything, if not heroin then weed, if not weed then gambling, if not gambling then social media, etc etc. The cause vs. the symptom.
But beware, once you accept its premise one must concede by the same token, those who prey upon the vulnerable in society, whether they are heroin farmers and dealers, or addictive app developers, are cut from the same moral cloth. The "legality" or "illegality" of the end product is immaterial, only the social effects.
The people want the internet in the "next fix" sense. But I'd argue that the increase in mental illness globally the last ~15 years (starting a couple of years after the introduction of the iPhone) or even just the recent popularity of "digital detoxes" implies that there is a collective higher order want for a better internet.