Re:Causal inference as a blind spot of data scientists
by bertil on Sunday October 15, 2023 @05:49PM
(#37893717)
That’s generally because the metrics you are looking at do not represent what users care about. It’s different than the testing methodology, often overlooked, and a lot more important.
I’ve argued that A/B testing training should focus on that skill a lot more than Welch’s theory, but I had to record my own classes for that to happen.
Re:Causal inference as a blind spot of data scientists
by travisjungroth on Sunday October 15, 2023 @07:43PM
(#37894455)
But those metrics are hard to move, so you target secondary metrics.
The problem with that strategy becomes obvious when you spell out the consequences: measurably improving the product is hard, so you measure something else and hope you get product improvements.
E.g.: making UI elements jump around unpredictably after a page load may increase the number of ad clicks simply because users can’t reliably click on what they actually wanted.
I see A/B testing turning into a religion where it can’t be argued with. “The number went up! It must be good!”