Cab companies and drivers, unsurprisingly. I love how Uber and Bolt changed the experience of using a taxi during the last decade.

Anywhere in Europe I go, I can count on a good service - 10 years ago it was absolutely terrible. Broken down cars that the drivers probably used to sleep in taking you on a much longer route than necessary and overcharging you for that. One time a gangster like that took me to his gang when I used a phone with GPS to call him out on his route. No thanks, never again.

Cab companies had to get far better after Uber appeared. Getting a taxi was a rubbish experience once.

To be fair, taxis being terrible almost everywhere across the world is a very common complain

In France taxis are much better than Uber.

I've had some really weird experiences with Uber while taxis where all very professional and top notch.

The problem is it's very variable and you don't know it if you are visiting somewhere. I had a great experience in Madrid, and terrible in Lisbon with normal taxis. Could be just luck of the draw, but with Uber at least if I'm in an unfamiliar place I have some accountability if it does go horribly wrong (taking a long journey for example), with English speaking support.

Yeah in the USA and Ivory Coast maybe.