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Re:Can You Trust Those Awards You See in Auto Ads? (2010) by everdrive on Wednesday October 04, 2023 @11:56AM (#37767047)
I might not have conveyed myself very well, but I really wasn’t trying to make the salesman feel dumb. Really, he was being a salesman, and by that I mean bullshitting me. I’d ask what the payload of the Tacoma was, and he’d come up with an answer I knew to be wrong. Whether or not I wanted to purchase the truck depended on that payload number. So, when I kept sending the question back to him, I was just trying to find a way to get a true payload rating for the truck. I needed that information to inform my purchase, and wasn’t able to get that information. (The truck was on a boat in Mexico, and I’d have to reserve the purchase. I couldn’t just visit the dealership and look at the payload sticker on the door.)

In any case, I definitely didn’t want him to feel bad. When I met him, I had a really pleasant interaction — he was a nice person. But, he just wanted to sell me the truck, and really didn’t care if he could provide me correct information or not. Ultimately I gave up on the purchase because I couldn’t get the information I needed.

Re:Can You Trust Those Awards You See in Auto Ads? (2010) by dylan604 on Wednesday October 04, 2023 @12:28PM (#37767552)
you are free to talk to any sales person, so after recognizing this particular sales person wasn't being helpful, you can talk to someone else including managers. if a sales manager realizes that answering one question is what's standing between you making a purchase or not, they will find you the answer. these people are all about "crushing it, bro" on their sales numbers. you can even go to a different dealership. there's also the internet.