EU tells Apple to open everything up to its rivals

Re:EU tells Apple to open everything up to its rivals by dmz73 on Tuesday September 26, 2023 @09:53PM (#37668800)

Apple claims they make things easier but that is not actually the case. They may make a few things easier than Microsoft or Google but they make a lot of things harder too. All their hardware is harder to repair than what is available from competition. Their documentation is inferior (if it exists at all) to even open source project. Software from Apple is hard to use for anyone not used to it which negates their "intuitive" claims and people who are used to it are just keep buying more of their hardware when software fails so there is no incentive to fix anything.

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Re:EU tells Apple to open everything up to its rivals by nihilius on Wednesday September 27, 2023 @03:32AM (#37671349)

Are you sure about your Statement "All their hardware is harder to repair than what is available from competition."?

https://www.ifixit.com/repairability/smartphone-scores

    Apple iPhone 14: 4
    Apple iPhone 14 Plus: 7
    Apple iPhone 14 Pro: 6
    Apple iPhone 14 Pro Max: 6
    iPhone 13 Pro: 6
    iPhone 12 Mini: 6
    iPhone 12 Pro: 6
    iPhone SE 2020: 6

vs.

    Samsung Galaxy S22: 3
    Samsung Galaxy S22 Ultra: 3
    Fairphone 4: 10 (ok clear winner :D)
    Google Pixel 6: 6
    Google Pixel 6 Pro: 5
    Google Pixel 5a: 6
    Mi 11: 4
    Huawei Mate 40 Pro: 4
    Microsoft Surface Duo: 2
    Samsung Galaxy Note 20 Ultra: 3
    Samsung Galaxy Z Flip: 2
    Motorola razr: 1
    Google Pixel 4 XL: 4

I mean, they are all bad, but looks like Apple is not "harder to repair".

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Re:EU tells Apple to open everything up to its rivals by FridgeSeal on Wednesday September 27, 2023 @05:33AM (#37672316)

> Apple claims they make things easier but that is not actually the case.

> They may make a few things easier than Microsoft or Google

Enough few things that make them worthwhile purchasing.

> All their hardware is harder to repair than what is available from competition.

Possibly true, but at least my Apple hardware is built well and lasts. The awful MS ”flagship” I had the misfortune of being forced to buy flexes when I type on it. The Android phones I’ve had have been of such poor build and material quality I’m not surprised people need stuff repaired all the time. Not saying repair isn’t important, but in the last 5 years of Apple devices the one repair I’ve needed was a screen replacement which was done in 10 mins, for free.

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Re:EU tells Apple to open everything up to its rivals by jeroenhd on Wednesday September 27, 2023 @09:19AM (#37674257)

I find their software to be as hard to use as any new OS paradigm. Their design differs from their competition, but I don't think it's superior or inferior necessarily.

Repairability and open source software isn't what the lay person cares about, at least not until they break their phones.

Apple's fix to failing software is the same as what any computer service will do for a random customer: reinstall the entire OS, see if that helped, restore the backup you definitely didn't forget to make. Someone deeply knowledgeable can often use tricks to get a broken system to run like normal again, but that's not easy or time efficient to offer as a service.

Apple removed the worst UI to intuit (3D Touch, or "you didn't press the unmarked location hard enough"). After that, I think their software isn't any better or worse than their competition's in terms of usability, unless you have a visual disability; iOS is still king when it comes to the quality of built in accessibility features for those who can't/struggle to see a screen.

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