Honestly, there are few apolitical things I come across in my day to day life that have as much misinformation slung at them than Plex does. The “begrudging user” community is incredibly toxic. It really does seem like half the people there are there to tell you about how some other thing they’re using is supposedly better despite them lingering in hope that whatever they have a gripe with has been fixed. It’s one of the few times I’ve actually gone as far as to semi-regularly comment on Plex hate threads online just to say that I’m for the most part a happy and content user, on the off chance that someone on the team sees it.

You can always email Elan the founder directly, he's always replied to me :)

Ditto, not sure why everyone hates on plex so much. Sure they do some dumb stuff- but overall media handling capability has improved. I am still pissed about camera upload and podcast support. But not enough for all the reddit user rage I see.